Transportation Representative

Smithfield Foods • Suffolk, VA

1d

About The Position

As a Transportation Representative on the Supply Chain team at Smithfield Foods, you will play a key role in ensuring timely, cost-effective product delivery. This involves coordinating between transportation providers, sales brokers, and customer buyers. The position supports logistics operations by resolving delivery issues, facilitating communication, and maintaining high service standards to keep customers and shelves stocked efficiently. Smithfield Foods is an American food company with a leading position in packaged meats and fresh pork products, seeking motivated individuals for lasting and meaningful careers.

Requirements

• Associate's degree from an accredited college or university; or equivalent combination of education and experience required.
• Strong verbal and written communication skills with the ability to interact effectively across teams.
• Familiarity with Microsoft Office Suite (Excel, Word) and order processing software.
• Solid decision-making skills and the ability to compare options and calculate transactional trade-offs.
• Proven ability to manage multiple tasks and resolve issues quickly in a fast-paced environment.
• Demonstrated ability to work well with others and foster a respectful, team-oriented work culture.

Nice To Haves

• Bachelor’s Degree preferred.

Responsibilities

• Serve as the main point of contact between transportation carriers and field sales teams, relaying updates and resolving service issues promptly.
• Use FourKites tracking software to monitor shipments and provide real-time status updates.
• Notify Customer Service of existing or potential delivery issues, and work collaboratively to minimize disruptions.
• Keep sales representatives and brokers informed about any transportation-related challenges or delays.
• Enter and track delivery data, make decisions on missed appointments, and determine the next best steps for customer satisfaction.
• Track and report on Spotlight Accounts with prior service issues, ensuring enhanced handling and follow-up.
• Assist with securing and re-scheduling delivery appointments to align with customer expectations and delivery windows.

Benefits

• Robust, flexible and affordable benefit plans and programs to support team members and their loved ones, with out-of-pocket costs, on average, 20 percent less than plans offered by other employers.
• Be Well programs offering tools and resources to enhance quality of life, at no additional cost, providing support for elective surgeries, weight loss, mental health, cancer, kidney disease, diabetes, smoking cessation, asthma, maternity management and more.
• Comprehensive training and professional development programs designed to help you reach your full potential.
• Access to LinkedIn Learning for on-demand courses, professional certificates, and skill-based training.
• Partnership with GUILD supporting continuing education with tuition assistance covering English language learning, high school completion, and degree programs.
• Leadership development initiatives to nurture high-potential talent.
• Smithfield Scholarship Program for employees’ children.
• Education Reimbursement Program providing financial reimbursement for obtaining a GED/High School Equivalency (HSE) Diploma or pursuing an academic degree at an accredited college or university that is not a Guild learning partner.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees