Transportation Order Processing Coordinator - Temp

Farmer's Business Network

17h • $21 - $27

About The Position

Farmers Business Network, Inc. (FBN®) is a pioneering digital marketplace and farmer-to-farmer network dedicated to empowering family farmers globally while promoting sustainable agriculture. With over 117,000 members, FBN's Farmers First® promise unites growers and ranchers in their quest to maximize profitability and increase food production. FBN leverages data, AI and direct-to-farm delivery to simplify the agricultural supply chain, boosting convenience and transparency, reducing farm input costs, enhancing access to financing and services, and providing personalized farm insights. Its Gradable® joint-venture helps thousands of farmers adopt and earn rewards for regenerative practices while simplifying the access of regenerative products for the world’s leading food companies and grain buyers. We are seeking a motivated Transportation & Execution Temp to support logistics operations during peak season, focusing on manual order entry and fulfillment for Marketplace and drop ship orders that fall outside automated workflows. As part of the Transportation and Execution team, this role will manage sales orders, maintain date accuracy across systems, and resolve service risks in close coordination with logistics, network planning, and customer experience teams. This temporary position is essential for sustaining high service levels and ensuring timely, accurate deliveries during Big Ship.

Requirements

• 2-4 years of experience in supply chain or inventory management
• Familiarity with NetSuite ERP system
• Customer-focused mindset, especially with farmers
• Excellent time management, organizational, and problem-solving skills
• Detail-oriented with strong written, verbal, and negotiation skills
• Strong interpersonal and communication abilities; able to build relationships internally and externally
• Adaptability to new technologies and changing roles
• Ability to work independently and manage competing priorities effectively
• Data minded individual with an ability to create clean visualization of data analytics for reporting and recapping purposes
• Strong interpersonal and communication skills, with a demonstrated ability to build and maintain relationships across functions and with external partners.
• Ability to work well under pressure and adapt to rapidly changing demands in a fast-paced environment, prioritizing tasks effectively to meet deadlines.

Nice To Haves

• Experience with Salesforce (preferred)
• Experience in seasonal planning (preferred)
• Customer service experience (preferred)

Responsibilities

• Ensure high service levels and item fulfillment rates for assigned inventory areas.
• Manage orders through the TMS and ERP (Netsuite) systems, ensuring timely execution by relevant teams.
• Monitor and manage order changes to ensure consistency between TMS, WMS, and ERP systems.
• Troubleshoot and resolve pending order transactions within the ERP, escalating to appropriate logistics teams when necessary.
• Manually build Marketplace and drop ship orders not integrated into the TMS (E2Open)
• Track and update manual transactions to ensure timely milestone completion.
• Assist with date management by ensuring alignment of ship and delivery dates across all systems (ERP, TMS, WMS) and stakeholders
• Coordinate and update date changes across systems to ensure accurate delivery timelines and a positive customer experience.
• Support Big Ship reporting and recapping by gathering key metrics and contributing to post-ship evaluations
• Other duties as assigned
• Support case management in Salesforce to ensure customer-facing issues are resolved promptly, adhering to standard operating procedures.
• Collaborate with the Customer Experience team to resolve customer order issues and oversee issue resolution in Salesforce and Netsuite.

Benefits

• equity compensation (dependent upon job level)
• incentive/bonus plans (dependent upon position)
• paid holidays plus an additional floating holiday
• work flexibility including paid time off and remote work if your role is eligible
• parental leave
• benefits including but not limited to: medical, dental, vision, wellbeing, short & long term disability, life insurance, 401k, HSA employer contributions, and more.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees