Transportation Operations Specialist-Port Dispatch

Living Spaces•La Mirada, CA

2d•$24 - $31

About The Position

Position Summary We need Port Dispatchers for Sunday - Thursday shift! The Transportation Operations Specialist is responsible for coordinating shipments according to customer instructions (SOP’s) and ensure compliance with DOT regulations and established internal policies and guidelines. Position Description Essential Duties and Responsibilities include the following. Other duties may be assigned. Assist with the hire of 3rd party carriers to execute both pick-ups and deliveries. Receive and process work orders received from LS operations team / system. Help to manage chassis agreements with each provider to ensure maximum profitability, in addition to providing chassis provider pre-alerts. Maintain carrier database with respect to providers, rates, expiration dates. Act as the first contact for carrier rate disputes Develop and maintain excellent customer service to internal and external customers. Dispatch drivers for shipment pick-ups and deliveries. Know and understand all drayage needs by region for customer base both import and export. Prioritize time sensitive cargo. Notify drivers of pick-up and delivery assignments. Expedite cargo as needed to meet customer requirements both during and after work hours as needed. Communicate, send status updates as needed to/from operations teams. Assist with corporate goals to eliminate as much risk (cost exposure) as possible (i.e., Reduce detention, storage and per diem charges). LS1A Qualifications Education/Experience High School Diploma or GED equivalent. 3 years of experience in drayage dispatch or supply chain experience. 2 years of drayage dispatch/planning experience. An equivalent combination of education and experience will be considered. Computer Skills: To perform this job successfully, an individual must have experience in Microsoft Office programs including Word, Excel, and Outlook. Working knowledge of Adobe Acrobat is preferred. Ability to quickly learn new software to include our POS, and various other programs as they become necessary. Position Hiring Range The hiring pay range provides a good faith estimate of the salary or hourly wage that Living Spaces expects to pay for the position upon hire. Pay will be determined by several factors, including, but not limited to: applicant's education, relevant work experience, knowledge, applicable and relevant skills and abilities, market demand, Company budget, as well as internal equity and alignment with geographic market data. Living Spaces reserves the right to modify this page at any time. Compensation: $23.85 - $31.00 Overtime pay is available for eligible, non-exempt Team Members. Reimbursement for expenses as required by applicable law and Company policy. Retail, Guest Services and Distribution Center Team Members are eligible to receive team bonus based on meeting specific goals and KPI's. Additional available benefits upon meeting eligibility requirements include: Medical (full-time only) Dental (full-time only) Vision (full-time only) 401(k) with Company match (full and part-time) Vacation (full-time only or as otherwise required by applicable law) Paid Sick Leave (full and part-time) Flex or Health Spending Account (for eligible full-time only) Employee Assistance Program (full and part-time) Holiday pay (full-time only) Life insurance (full-time only) For more details, please visit our website at: Careers (livingspaces.com) Equal Opportunity Employer It is our policy to abide by all federal, state, and local laws prohibiting employment discrimination based solely on a person’s race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, physical disability, mental disability, age, military status, or status as a Vietnam-era or special disabled veteran, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including but not limited to, cancer related or HIV/AIDS related), sexual orientation, or any other protected status except where a reasonable, bona fide occupational qualification exists. E-Verify Living Spaces participates in E-Verify. All newly-hired team members are queried through this electronic system established by the Department of Homeland Security (DHS) and the Social Security Administration (SSA) to verify their identity and employment eligibility. Applicant Privacy At Living Spaces, we take pride in being an environment that cultivates the best in our Team Members. From our corporate office in La Mirada, to our Distribution Centers, Manufacturing, Guest Services, Transportation, to any of our retail stores in the United States, you’ll find Team Members who have started and grown their careers at Living Spaces. We are a company driven by our core values of humility & respect, passion, innovation, speed & simplicity, fanatic discipline, social responsibility, coupled with the desire to provide our guests with the best possible experience they can have while furnishing their space. We continuously strive to find dedicated, innovative, driven, enterprising Team Members to help drive our corporate vision - to be the best furniture retailer in the country. If you possess these skills, we invite you to join the journey at Living Spaces.

Requirements

High School Diploma or GED equivalent.
3 years of experience in drayage dispatch or supply chain experience.
2 years of drayage dispatch/planning experience.
An equivalent combination of education and experience will be considered.
To perform this job successfully, an individual must have experience in Microsoft Office programs including Word, Excel, and Outlook.
Ability to quickly learn new software to include our POS, and various other programs as they become necessary.

Nice To Haves

Working knowledge of Adobe Acrobat is preferred.

Responsibilities

Assist with the hire of 3rd party carriers to execute both pick-ups and deliveries.
Receive and process work orders received from LS operations team / system.
Help to manage chassis agreements with each provider to ensure maximum profitability, in addition to providing chassis provider pre-alerts.
Maintain carrier database with respect to providers, rates, expiration dates.
Act as the first contact for carrier rate disputes
Develop and maintain excellent customer service to internal and external customers.
Dispatch drivers for shipment pick-ups and deliveries.
Know and understand all drayage needs by region for customer base both import and export.
Prioritize time sensitive cargo.
Notify drivers of pick-up and delivery assignments.
Expedite cargo as needed to meet customer requirements both during and after work hours as needed.
Communicate, send status updates as needed to/from operations teams.
Assist with corporate goals to eliminate as much risk (cost exposure) as possible (i.e., Reduce detention, storage and per diem charges).

Benefits

Overtime pay is available for eligible, non-exempt Team Members.
Reimbursement for expenses as required by applicable law and Company policy.
Retail, Guest Services and Distribution Center Team Members are eligible to receive team bonus based on meeting specific goals and KPI's.
Medical (full-time only)
Dental (full-time only)
Vision (full-time only)
401(k) with Company match (full and part-time)
Vacation (full-time only or as otherwise required by applicable law)
Paid Sick Leave (full and part-time)
Flex or Health Spending Account (for eligible full-time only)
Employee Assistance Program (full and part-time)
Holiday pay (full-time only)
Life insurance (full-time only)