Transportation Operations Lead (On-site: Compton, CA)

EmployBridgeParamount, CA
34d$75,000Onsite

About The Position

Do you want to utilize your exceptional customer service abilities in a challenging, client-facing role? We are seeking a motivation-driven Transportation Operations Lead to join our team located in Compton, CA. If you are a dynamic individual who loves working in a fast-paced environment and helping to change people's lives, then we are the company you have been searching for! EmployBridge is a place where your career and passion come together.

Requirements

  • MUST HAVE TRANSPORTATION EXPERIENCE
  • Strong leadership and organizational skills.
  • Ability to work collaboratively with dispatchers and clients in a fast-paced environment.
  • Excellent communication and problem-solving skills.
  • Experience with CDL driver recruitment and onboarding.
  • Proficiency in workforce management tools (CRM, Power BI, time/attendance systems)
  • MS Office
  • Tech Savvy

Responsibilities

  • Manage approximately 50+ drivers ensuring compliance and operational efficiency.
  • Work hand-in-hand with onsite dispatcher in the same room for seamless coordination.
  • Oversee paperwork and ensure all documentation is accurate and timely.
  • Monitor driver performance to meet client expectations and complete runs correctly.
  • Act as liaison between drivers and client to maintain excellent relationships.
  • Be proactive in addressing issues and improving processes.
  • Maintain strong collaboration with dispatchers and client teams to ensure smooth operations.
  • Hire CDL drivers; manage candidate inventory through daily recruiting, screening, and interviewing.
  • Conduct new hire orientations and first-day check-ins.
  • Audit onboarding requirements and confirm compliance.
  • Communicate workforce needs to client, including labor market insights for staffing solutions.
  • Participate in client forecasting meetings to stay informed on current and upcoming business needs.
  • Manage daily attendance and headcount reports.
  • May process weekly payroll and maintain timeclock database.
  • Document and investigate safety incidents; participate in client meetings on safety and operational efficiency.
  • Handle worker's compensation claims and unemployment documentation.
  • Develop and maintain rapport with management and supervisors for consistency across departments.
  • Initiate and complete client relationship mapping as needed.
  • Create and analyze reports to identify workforce challenges; escalate and collaborate on solutions using CRM, Power BI, and time/attendance software.
  • Coach associates on policies with potential legal implications; involve onsite HR and lead investigations.
  • Conduct employee performance reviews and manage assignment lifecycle.

Benefits

  • EmployBridge offers a competitive benefits package which includes Medical/Dental/Vision, prescription drug benefits, 401(k), paid time off and holidays, a wellness program, and incentive programs. We also offer a variety of career paths and encourage promotion from within.

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Industry

Administrative and Support Services

Education Level

No Education Listed

Number of Employees

501-1,000 employees

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