Site Operations Lead

VENU+•Maplewood, MN

4d•$17 - $17•Onsite

About The Position

The Site Operations Lead is a high-energy multitasker who can communicate effectively with interdepartmental staff and help our organization meet our goals successfully. Responsible for leading day-to-day operations within the arcade along with ensuring that all equipment located at our site is maintained effectively and efficiently. Safety audits, quality control, training, and documenting are key elements of the position.

Requirements

High school diploma or equivalent
1 year of leadership experience required
Excellent communication, time management, planning and organizational skills
Proficient in Microsoft Office
Ability to work outdoors in a variety of weather conditions
Able to work a flexible schedule that includes weekends and/or holidays
Mechanically inclined
Professional attitude in a fast-paced environment
Travel may be required

Responsibilities

Manages the workflow of employees, creates team schedules, and delegates tasks
Inspire and motivate employees to perform at their best through positive encouragement and incentive initiatives
Assist guests with arcade games and prize redemption
Train personnel in customer service and equipment operations
Analyzes complex situations and establishes a positive outcome for customers
Maintains a clean and orderly arcade by removal of spills and debris
Assists with the repairs and maintenance of equipment, including arcade games, prize machines, ride platforms, and other allied equipment
Prepares reports as requested by management
Proactively combats loss prevention, partners with security and loss prevention on implementing stringent loss prevention measures
Performs other duties as assigned