Transportation Manager

Living Spaces Furniture•Rialto, CA

1d•$83,775 - $111,700

About The Position

The positions reports to the Director of Transportation and responsible for managing and executing the end to end logistics process for Final Mile, TL, LTL, and parcel shipping deliveries via multiple logistics partners. Ensure flawless execution by working closely with our Delivery Center Leadership, Guest Service Team, Retail Operations, and 3PL partners. Lead contact for most satellite locations and oversees the execution of the delivery orders to our external customers on the dates scheduled. Route cause operational opportunities and champion process improvement initiatives within the organization.

Requirements

Proven experience as a Transportation Manager, 3rd Party Manager or similar role
Familiar with supply chain processes (e.g.)
Inventory planning, transportation, warehouse management, inbound, outbound)
Excellent written and oral communication skills
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Competencies: To perform the job successfully, an individual should demonstrate the following competencies: Knowledge - Effective memory skills, good hand eye coordination, dependability, ability to follow directions and a strong willingness to learn.
Mental Effort – Above average concentration, above average memory; taking into consideration the amount of responsibility and product, above average time pressure and decision making
Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; participates in meetings.
Writes clearly and informatively.
Team Work - Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed; recognizes accomplishments of other team members.
Diversity & Ethics - Demonstrates knowledge of EEO policy; shows respect and sensitivity for cultural differences; promotes a harassment-free environment; treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethically; upholds organizational values.
Dependability - Follows instructions, responds to management direction; takes responsibility for own actions; commits to long hours of work when necessary to reach goals; completes tasks on time or notifies appropriate person with an alternate plan; is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time; follows policies and procedures; completes administrative tasks correctly and on time.
Initiative - Volunteers readily; undertakes self-development activities.
Professionalism - Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments.
Organizational Support - Follows policies and procedures; completes administrative tasks correctly and on time; supports organization's goals and values.
Adaptability - Adapts to changes in the work environment; able to deal with frequent change, delays, or unexpected events.
Attendance/Punctuality - Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.
This position requires 5+ years “hands on” LEAN expert at the management level.
To perform this job successfully, an individual must be able to carry out each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Up to 5 year(s) experience in a Transportation leadership position, distribution or supply chain
Excellent strategic problem solving, negotiation & analytical skills; strong business acumen
Ability to influence and communicate effectively with all levels of employees
Demonstrated leadership abilities Ability to analyze information effectively and consistently
Ability to complete assignments within established timelines
Must be proficient in Microsoft Office (Word, Excel, Power Point and Outlook) and AX system preferred
Skills and Qualifications: A positive and pleasant personality, verbal communication, professionalism, sensitivity to confidential matters, organization team work.
Language Ability: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Math Ability: Ability to perform simple mathematical calculations.
Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Ability to deal with problems involving several concrete variables in standardized situations.
Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Specific vision abilities required by this job include Close vision, Peripheral vision, Distance vision and Ability to adjust focus.
While performing the duties of this Job, the employee is regularly required to walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear.
The employee is frequently required to stand; climb or balance and stoop, kneel, bending knees, crouch, or crawl, site with ability to distinguish color.
The employee is regularly required to sit.
Education: High School Degree or GED in relevant field or equivalent.

Responsibilities

Transportation Manager must be able to conduct data analysis to identify key areas to improve our supply chain operations, increase efficiency and reduce costs.
Collect and report consistent Data for all modes of Transportation Drive consistency with reporting through different methods of engagement Develop an understanding of customers' needs and take actions to ensure that such needs are met.
Review Transportation performance with customers against targets, benchmarks, industry trends and service agreements Educated on the Final Mile delivery program to optimize our cost while improving the guest experience
Experience with traffic modeling to predict future transportation needs
Research, create cost estimates, negotiate transportation options and contracts
Evaluate carrier operations and inbound/outbound KPI’s Facilitate monthly & quarterly market reviews with carrier groups
Responsible for annual budgeting process & monthly P&L statements
Weekly audit process of 3PL settlements & submission to accounting for processing
Develop a quarterly scorecard that measures market performance to keep 3PL’s aligned with expectations Planning routes and load scheduling for multi-drop deliveries
Confronting climate change issues by implementing transportation strategies
Conduct monthly service reviews to drill down into business opportunities and operational constraints
Support all Routing, Billing, Claims, etc.// within most satellite markets Control of delivery order mgmt. and work flow by location
Responsible for enhancing store & delivery team relations
Work with peer groups to remove barriers and improve key performance indicators
Knowledge of industry trends and able to adapt to business needs
Help foster relationships with business partners
Track KPIs and report on supply chain’s performance
Participate in inter-departmental task forces charged with improving supply chain performance and reduce transit times of all loads scheduled
Familiar with Delivery Service Agreements and contract negotiations
Assist in the development of policies, guidelines, and procedures to ensure quality and cost control
Develop supply chain reports and metrics
Ability to multi-task effectively, prioritizes and execute against multiple priorities.
Ability to interface effectively with all levels of management and functional disciplines
Leads the organization’s Performance Improvement plan and Operational Efficiency initiatives; ensuring a data-driven and results oriented approach that supports successful execution of company strategic objectives.
Educate department Supervisors and team members in identifying key performance improvement indicators, targeting opportunities for improvement, adopting best practice processes and successfully executing improvement initiatives.
Actively participate in the recruitment and hiring process, to ensure staffing levels are maintained with quality talent.
Provide leadership for large employee populations in non-exempt positions and direct reports in exempt positions that both maximize and optimize resources in support of the company’s goals and objectives in serving customers.
Design and implement staffing strategies to ensure work force is flexible and can respond to variations in work flow.
Effectively lead and develop the Process Managers and employees utilizing performance management tools to enhance performance and achieve individual as well as company goals.
Ensure that the performance goals are set and achieved, through the proper execution of performance metrics as it relates to Productivity, Safety, Quality and Customer Service.
Ensure productivity, safety, and quality goals are achieved through a process of continuous process improvement.
Work closely with employees to communicate and educate on work instructions, policies, procedures and process improvement initiative.
Ensure standardization and sharing of best-demonstrated practices with Operations, Distribution Center and as appropriate across the Distribution Centers.
Ensure the company’s physical assets (building, equipment, inventory, etc.//) are properly controlled, maintained, protected and utilized.
Utilize process improvements to continually improve operational efficiencies.
Develop LEAN training classes and implement policies and procedures to improve distribution center operations.
Ensure superior customer service to customers and internal partners by delivering on shipping commitments to customers.
Drive highest level of customer quality.

Benefits

Overtime pay is available for eligible, non-exempt Team Members.
Reimbursement for expenses as required by applicable law and Company policy.
Retail, Guest Services and Distribution Center Team Members are eligible to receive team bonus based on meeting specific goals and KPI's.
Additional available benefits upon meeting eligibility requirements include:
Medical (full-time only)
Dental (full-time only)
Vision (full-time only)
401(k) with Company match (full and part-time)
Vacation (full-time only or as otherwise required by applicable law)
Paid Sick Leave (full and part-time)
Flex or Health Spending Account (for eligible full-time only)
Employee Assistance Program (full and part-time)
Holiday pay (full-time only)
Life insurance (full-time only)