Transportation Manager

Trinity Health • West Springfield, MA

3d

About The Position

The primary purpose of your job position is to responsible for the transportation program; including transport of participants, meals, durable medical equipment, pharmacy and any other transportation as deemed necessary.

Requirements

• High School diploma required; College degree is preferred.
• Minimum of one (1) year experience in working with the frail or elderly population.
• Two (2) years of administrative/supervisory experience in a transportation setting.
• Five (5) years of experience in the transportation industry. A combination of education and experience may be acceptable.
• Valid driver's license in good standing required.
• Superior written and verbal communication skills.
• Proficiency with MS Office.
• Must manage conflict well, have high decision-making quality and flexibility to adapt to ongoing change.
• Ability and skills to plan, organize, develop, implement and interpret programs, goals, objectives, policies and procedures of the organization in line with our mission, vision, and philosophy.
• Position may require 10% of travel within the Centers geographic region.

Nice To Haves

• College degree is preferred.

Responsibilities

• Serve on the interdisciplinary team (IDT), attending morning updates and reporting changes in participants’ baseline status to appropriate staff on a daily basis.
• Supervise transportation staff, oversee hiring, training, and daily operations.
• Ensure responsibility for running and maintaining transportation scheduling software program
• Ensure effective daily communications between the Center, transportation drivers, dispatch and transportation coordinator.
• Ensure the daily work schedules are communicated to colleagues.
• Ensure coordinating and scheduling daily delivery of home delivered meals, Durable Medical Equipment (DME), supplies and miscellaneous items requested.
• Oversee the vehicle maintenance program, repairs and assist with research for purchase of new vehicles.
• Responsible for ensuring participant satisfaction as it relates to transportation.
• Collaborate on budgeting and ensure compliance with federal and state regulations.
• Manage third party contracts for services, maintain comprehensive vendor list and ensure contracted staffing levels are appropriate.

Benefits

• Comprehensive benefits including 1st Day medical coverage, dental, vision, paid time off, 403B and educational assistance.
• Access to daily pay and employee referral incentives.
• Supportive environment with a patient-centered focus.
• Opportunities for professional development.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED