Transportation & Logistics Supervisor - Full Time

Goodwill Industries of the Southern Piedmont•Charlotte, NC

About The Position

SUMMARY Assists the Director, Transportation & Logistics in directing the flow and movement of donations and salvage by performing the following duties. ESSENTIAL DUTIES AND RESPONSIBILITIES are listed below in order of importance, from most important to least important. Supervises staff of the Transportation Department in the absence of/and at the direction of the Director, Transportation & Logistics. Supervises the Salvage Operation and ensures that salvage goals are met. Communicates and coordinates with all vendors on transportation and bale machine issues. Prepares, posts and emails the Daily Driver Schedule each morning which reflects what each store will be receiving, based on their bin order the prior night. Assigns each driver a daily route and a vehicle to operate, indicated on Daily Driver Schedule. Works directly with Store Management to ensure their Transportation needs are met and addresses any issues that may arise. Works cooperatively with the Operations Manager to service the ADCs. Works cooperatively with the Corporate Donations Manager to place trailers before and after donation drives and coordinates the pickups for Corporate Donations. Loads and unloads donated items and salvage from trucks. Receives, processes, ships and tracks new goods and store supply orders. Responds to questions and concerns from store managers or other management personnel and resolves problems. Ensures that warehouse is arranged to efficiently and safely utilize space. Reports known or suspected security and/or theft issues to Director of Transportation & Logistics. Performs duties of Truck Driver as needed. SUPERVISORY RESPONSIBILITIES Supervises the Transportation Department team members and department activities in the absence of/and at the direction of the Director, Transportation & Logistics. Carries out supervisory responsibilities in accordance with the Agency's policies and procedures. Responsibilities include training team members; planning, assigning and directing work; addressing complaints and reporting circumstances to the Director, Transportation & Logistics. ADDITIONAL RESPONSIBILITIES Performs other job-related tasks as assigned by the Director of Transportation & Logistics. LEADERSHIP COMPETENCIES To perform this job successfully, an individual must demonstrate the following competencies defined for a TEAM Leader within Goodwill’s Leadership Competency Model and in alignment with our Core Values and Strategic Vision: Mission & Community Oriented: Commitment to Goodwill’s Mission & Core Values – Models and champions Goodwill’s Mission and Core Values Commitment to Inclusion – Champions inclusion activities, strategies, and initiatives Community & Service Driven – Models high-level services that differentiate Goodwill from other organizations People Oriented: Relationship-Building Skills – Effectively models approachability and openness Communication Skills – Effectively tailors communication to the appropriate audience Commitment to Development – Encourages staff to utilize tools to support their development Results Oriented: Commitment to Quality Results – Encourages staff accountability for meeting goals and producing high-quality results Business Acumen – Effectively transfers learning from one situation to another Stewardship – Effectively works within financial guidelines and reports all financial irregularities immediately to management Personal Development Oriented: Emotional Maturity – Tempers personal emotions and escalates sensitive issues to the appropriate level of management Integrity – Effectively models sound professional ethics Capacity for Change – Champions the awareness and impact of change

Requirements

High school diploma or general education degree (GED) and two years of transportation or warehouse supervisory experience; or equivalent combination of education and experience.
Valid Driver's License (Class C), safe driving record (as determined by the Agency's insurance carrier) and thorough knowledge of D.O.T. regulations.
Must obtain forklift operations certification after employed.

Responsibilities

Supervises staff of the Transportation Department in the absence of/and at the direction of the Director, Transportation & Logistics.
Supervises the Salvage Operation and ensures that salvage goals are met.
Communicates and coordinates with all vendors on transportation and bale machine issues.
Prepares, posts and emails the Daily Driver Schedule each morning which reflects what each store will be receiving, based on their bin order the prior night.
Assigns each driver a daily route and a vehicle to operate, indicated on Daily Driver Schedule.
Works directly with Store Management to ensure their Transportation needs are met and addresses any issues that may arise.
Works cooperatively with the Operations Manager to service the ADCs.
Works cooperatively with the Corporate Donations Manager to place trailers before and after donation drives and coordinates the pickups for Corporate Donations.
Loads and unloads donated items and salvage from trucks.
Receives, processes, ships and tracks new goods and store supply orders.
Responds to questions and concerns from store managers or other management personnel and resolves problems.
Ensures that warehouse is arranged to efficiently and safely utilize space.
Reports known or suspected security and/or theft issues to Director of Transportation & Logistics.
Performs duties of Truck Driver as needed.