Transportation & Logistics Dispatcher

PLA Buyer LLC•Oklahoma City, OK

5d•Onsite

About The Position

The Dispatcher is responsible for coordinating all driver communication, logistics scheduling, and transportation workflow for the facility. Serving as the primary point of contact for our drivers, vendor partners, and onsite operations, the Dispatcher ensures timely pick-ups, deliveries, and documentation accuracy. This role helps maintain smooth facility operations by monitoring driver activity, managing dispatch calendars, supporting shipping and receiving, and assisting with inventory tracking. The Dispatcher plays a key role in ensuring efficient transportation flow and strong communication across teams. OUR STORY… SO FAR Founded in 1989 and headquartered in Dallas, Texas, PLA is a national supply chain solutions provider offering Pallet Management Services, 3PL Services, Reverse Logistics Services, and Freight Brokerage & Transportation Management Services, handling over 115 million pallets per year for more than 1,500 customers. As one of the largest pallet manufacturing and recycling companies in the United States, PLA operates 76+ facilities, employs over 3,500 team members across 23 states, and continues to grow both organically and through acquisition. HERE’S WHAT WE OFFER Daily Pay Option – Access your earnings before payday. Weekly Pay – Get paid on time, every week. PTO (Paid Time Off). Full Benefits: Medical, Dental, and Vision Insurance – 3 medical plan options through Blue Cross Blue Shield with low weekly premiums starting at $28.75. Health Savings Account (HSA) – Company contribution up to $750 annually with tax-advantaged savings. 401(k) retirement plan featuring up to a 4% employer match, eligibility the first of the month after 90 days, and access to a Financial Wellness Consultant. Flexible Benefits – Multiple plan options to fit your needs and budget. Prescription Drug Coverage – Low copays starting at $10 for generic medications. FREE Life Insurance & AD&D – Basic coverage provided at no cost upon employment. Vision Benefits – $10 eye exams and $150 frame allowance through Superior Vision by MetLife starting at $1.46 per week. Dental Coverage – 100% preventive care coverage with MetLife plans starting at $5.76 per week. Voluntary Short-Term Disability (STD) – Income replacement up to 60% of weekly covered earnings for a non-work-related injury or illness. Employee Assistance Program (EAP) – Free and confidential support for work stress, grief, legal/financial issues, and more. Additional Voluntary Benefits – MetLife Legal and Identity Theft Services and Pet Insurance with ASPCA. LifeMart employee discounts (through ADP) on everyday stuff and larger purchases. Dell Employee Purchase Program (EPP) discounts available for personal use.

Requirements

2+ years of experience as a dispatcher, logistics coordinator, or related role
Strong communication and customer service skills
Ability to multi-task in a fast-paced logistics environment
High School Diploma or equivalent preferred
Any combination of education and experience will be considered

Nice To Haves

Familiarity with DOT regulations is preferred

Responsibilities

Managing the daily dispatch of facility drivers for all pick-ups, returns, and vendor deliveries
Staffing the logistics/dispatch window, greeting drivers, vendors, and customers
Maintaining ongoing communication with drivers and tracking movements throughout the day
Coordinating with external carriers to ensure timely pick-ups and deliveries
Obtaining and submitting driver paperwork, bills of lading, and vendor documents accurately into internal systems
Assisting with scheduling mulch pick-ups and CHEP/Peco/ While wood pallet returns
Supporting shipping and receiving with inventory tracking and documentation as needed
Assisting facility leadership in managing dispatch and order calendars
Escalating issues or delays to the Transportation Manager as appropriate
Building strong, collaborative partnerships with PLA staff, vendors, drivers, and customers
Performing other duties as assigned to support the transportation and logistics team

Benefits

Daily Pay Option – Access your earnings before payday.
Weekly Pay – Get paid on time, every week.
PTO (Paid Time Off).
Full Benefits: Medical, Dental, and Vision Insurance – 3 medical plan options through Blue Cross Blue Shield with low weekly premiums starting at $28.75.
Health Savings Account (HSA) – Company contribution up to $750 annually with tax-advantaged savings.
401(k) retirement plan featuring up to a 4% employer match, eligibility the first of the month after 90 days, and access to a Financial Wellness Consultant.
Flexible Benefits – Multiple plan options to fit your needs and budget.
Prescription Drug Coverage – Low copays starting at $10 for generic medications.
FREE Life Insurance & AD&D – Basic coverage provided at no cost upon employment.
Vision Benefits – $10 eye exams and $150 frame allowance through Superior Vision by MetLife starting at $1.46 per week.
Dental Coverage – 100% preventive care coverage with MetLife plans starting at $5.76 per week.
Voluntary Short-Term Disability (STD) – Income replacement up to 60% of weekly covered earnings for a non-work-related injury or illness.
Employee Assistance Program (EAP) – Free and confidential support for work stress, grief, legal/financial issues, and more.
Additional Voluntary Benefits – MetLife Legal and Identity Theft Services and Pet Insurance with ASPCA.
LifeMart employee discounts (through ADP) on everyday stuff and larger purchases.
Dell Employee Purchase Program (EPP) discounts available for personal use.