Transportation Dispatcher 1st Shift

Fresh Express•Columbia, SC

13d

About The Position

This Transportation Dispatcher has a high degree of professionalism, attention to detail and accuracy, excellent computer and data entry skills, as well strong problem-solving and follow-through skills. They will also be a main point of contact for OTR drivers during night shift. Assure all routes depart and arrive to customers on time. Assist drivers with over the road break down issues or with telematics communication issues. Assure all route data is correct and up to date within Paragon. Duties may include using telephone, or computer to transmit assignments and compiling statistics and reports on work progress.

Requirements

High school diploma or equivalent
Strong organizational skills
Highly proficient in Microsoft Office applications, mainly Excel
Knowledge of DOT regulations

Nice To Haves

Background in Transportation or Logistics or Supply Chain
Knowledge of Paragon or a transportation system

Responsibilities

Be a main point of contact for over the road drivers.
Assure all routes depart and arrive to customers on time.
Keeps open communication channels with drivers by answering questions and explaining McEntire policies and procedures.
Assist drivers when they have issues with tablets or issues within XRS
Update Order Fill data
Update Transportation Management System
Track drivers both inbound and outbound
Update Paragon and XRS departure/arrival data
Scheduling backhauls for our company
Maintaining a good relationship with our customers
Perform other related duties as needed (and as qualified)