Transportation Dispatcher - Yellowstone National Park

Xanterra Parks & Resorts•Yellowstone National Park, WY

41d•Onsite

About The Position

Live. Work. Explore. as a part of our Transportation team in Yellowstone National Park! Take the scenic route. With over 142 miles of Yellowstone's grand loop, the Transportation Department has the important responsibility of taking guests and deliveries where they need to go. Job Summary: This role involves ensuring efficient guest service while representing the company positively and maintaining professional communication with various departments and the National Park Service. Responsibilities include coordinating vehicle maintenance, completing reports, training employees, scheduling shifts, and upholding high performance standards and workplace safety. Additionally, the role may require assisting with driving and guiding duties as needed. Why Yellowstone National Park?We are a welcoming community who work hard, share a real passion for the environment, and enjoy crafting memorable experiences for our guests. As part of the Xanterra Travel Collection, we are the primary authorized concessionaire in Yellowstone, and proud stewards of the park. Life in Yellowstone: Employee housing (dormitory-style) and on-site employee meals (cafeteria-style) provided All meals provided at low cost including breakfast, lunch, and dinner No Wyoming state taxes deducted from your paycheck A fast-paced, exciting work environment with plenty of upward mobility and growth opportunities Meet people of all ages from all over the country and world!

Requirements

At least 21 years of age and have a valid Class B, Type 1, Commercial Driver License with Passenger endorsement
Must possess a valid driver's license and a clean driving record
Knowledge of company and departmental policies is essential
Able to supervise personnel and perform employee performance evaluations as required
Basic clerical and computer skills and be proficient in MS Word, Excel and Outlook
Effective communication through speech and hearing
Intuition in problem solving
Familiarity with Yellowstone National Park
Must meet all DOT physical requirements and pass a DOT physical exam
Able to bend, twist and lift up to 50lbs simultaneously and repeatedly
Able to work outdoors in variable weather (to include rain, sleet, snow, direct sunlight, high winds and temperatures from -60° to +100° Fahrenheit)
Ability to sit for extended periods of time.

Nice To Haves

Applicants who have worked at least one season as a Driver-guide are preferred

Responsibilities

Maintain efficient and high-quality service for all guests
Act as a positive ambassador for the company at all times
Communicate effectively with other departments and the National Park Service
Oversee the maintenance of departmental vehicles in collaboration with service centers and mechanics
Ensure timely and accurate completion of reports, including payroll and fuel documentation
Train staff on policies and procedures while efficiently scheduling employees to optimize performance
Uphold high employee performance standards, conduct performance reviews, and document employee progress
Foster a safe work environment free from discrimination and harassment, while assisting with various roles as needed, such as driving and guest services

Benefits

Employee Assistance Program
Wellness Program
Learning and Development Program
Free Yellowstone & Grand Teton National Park pass
Employee Recreation Program (recreation centers, athletics, gear rentals, seminars, van trips, hiking, and more)
Access to discounted services at Yellowstone Medical Clinics operated by STGi.
Employee discounts at local gateway communities
Retail, Lodging and Travel Discounts
$350 Referral Bonus Program
The adventure of a lifetime!