Transportation Coordinator

City Harvest IncNew York, NY

About The Position

City Harvest is seeking a proactive and mission-driven Transportation Coordinator to support the day-to-day operations of our transportation team. This role plays a critical part in ensuring our fleet, drivers, and logistics systems operate safely, efficiently, and in alignment with our mission to fight food insecurity across New York City. You’ll work closely with Transportation leadership, drivers, and external vendors to keep our fleet running smoothly, strengthen our culture of safety, and continuously improve operational performance.

Requirements

  • 2–4 years of experience in transportation, logistics, or operations
  • Strong understanding of fleet operations; DOT knowledge preferred
  • Experience working with third-party vendors (maintenance, fueling, etc.)
  • Excellent communication and interpersonal skills
  • Ability to manage multiple priorities in a fast-paced environment
  • Strong problem-solving skills and a results-oriented mindset
  • Proficiency in Microsoft Office (Excel required)
  • Flexibility to work non-traditional hours (early mornings, evenings, weekends)
  • Ability to lift up to 25–50 lbs occasionally
  • Comfortable working both in an office and operational environment
  • Ability to perform repetitive movements and operate equipment as needed
  • Availability to respond to urgent or on-call situations

Nice To Haves

  • Experience as a driver is a plus

Responsibilities

  • Help maintain a safe, compliant, and fully operational fleet (trucks, reefers, liftgates, and equipment)
  • Coordinate repairs, preventive maintenance, and vendor services
  • Conduct safety audits, ride-alongs, and road observations
  • Investigate incidents and ensure timely documentation and corrective action
  • Promote and reinforce a strong culture of safety across the team
  • Support and supervise a team of 25–35 drivers in partnership with Transportation Managers
  • Provide real-time support, coaching, and performance feedback
  • Participate in ride-alongs and ongoing driver development
  • Assist with dispatching and daily route execution to ensure on-time performance
  • Monitor and analyze key performance indicators (KPIs) such as on-time delivery and route efficiency
  • Identify opportunities to improve service, cost, and operational effectiveness
  • Reconcile driver routes and manifests daily
  • Partner with internal teams to maintain accurate dispatch schedules and routing plans
  • Utilize transportation systems (e.g., Samsara) to track and manage operations
  • Ensure compliance with DOT, OSHA, and organizational policies
  • Track and process tolls, tickets, and related expenses
  • Support SOP development and continuous process improvement
  • Serve as a key point of contact for vendors (maintenance, fuel, rentals, etc.)
  • Collaborate cross-functionally to resolve service or customer-related issues
  • Conduct site visits with community partners, donors, and agencies as needed

Benefits

  • Competitive market salaries
  • Generous time off
  • Full benefits (medical, dental, vision) - employer contributions towards premiums
  • Pet Insurance
  • 403(b) retirement savings plan with employer-matching
  • Free Mental Health Services with Better Help
  • Commuter Benefits
  • Employer-provided life insurance
  • Professional development opportunities
  • Discounted staff perks (e.g., movie tickets, gym memberships, cellular plans)
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