Transportation Agent | Part-Time | Miami Beach Convention Center

Oak View Group•Miami Beach, FL

2d•$17 - $18•Onsite

About The Position

Under the direction of the Miami Beach Convention Center’s (MBCC) Transportation Manager, the Transportation Agent is responsible for delivering excellence in customer service, while maximizing efficiencies and ensuring safety on all aspects of vehicular and pedestrian transportation. Main responsibilities include but are not limited to; curbside management surrounding the venue and adjoining roadways, parking, loading dock operations, logistics, operations of the MBCC and its City Center Campus and prioritizes the movement of vehicular traffic (including private vehicles, taxicabs, shuttle buses, trucks, Livery Service, rideshare and Emergency Vehicles) entering and exiting the venue; This also includes working closely with internal MBCC & City Center Campus Departments, contract partners, vendors and the City of Miami Beach (CMB). Please note the above-mentioned also includes aspects of the MBCC City Center Campus’ Pride Park, Collins Canal Park, Rum Room and Venue

Requirements

1-3 year’s relevant work experience in transportation/shipping/ receiving/ logistics/ operations strongly preferred.
Knowledge of the transportation industry and logistics.
Critical thinking skills.
Ability to work well with team members and navigate stressful situations.
Good conflict resolution skills.
The ability to multi-task and is committed to the MBCC’s mission of delivering superior customer service.
The work schedule for this position fluctuates based upon the needs of a particular event or project, which would require the ability to work a flexible schedule including late nights, early mornings, long days, weekends, and holidays.
Perform all duties in a professional productive manner with the aim of delivering a superior level of customer service to ensure a successful event and experience for the client.
Position may require heavy lifting up to 50lbs on occasions.
Valid driver’s license required.
Knowledge of Microsoft Word, Microsoft Excel and be internet proficient.

Nice To Haves

Bilingual skills English/Spanish a plus
Forklift certifications is a plus.

Responsibilities

Directs, regulate and prioritize the movement of vehicular and pedestrian traffic around the venue. Vehicles include private vehicles, taxicabs, shuttle buses, trucks rideshare, and emergency vehicles.
Manage and monitor traffic flow on Convention Center Drive/Washington Street and adjoining streets
Assist in all pedestrian movement on Convention Center Drive from move-in, event days, to move-out for the MBCC and its City Center Campus.
Assist with move-in and move-out operations, truck marshaling, off-site parking/ truck marshalling, valet operations, hotel and onsite shuttle operations, taxi/rideshare curbside management, and variable message sign deployment.
Communicates to all MBCC departments and employees regarding parking and transportation related matters.
Assists with the venues loading dock operations.
Monitor vehicles and pedestrians on routes throughout events.
Other duties and responsibilities as assigned
Assists the Public Safety Department to ensure a safe and secure environment during events
Notifies security dispatcher of suspicious persons or activities.
Ensures that the venue rules and safety standards are followed.
Responds to emergency situations according to MBCC procedures, emergency evacuation plans, and acts as a member of the emergency response team, as directed.