Transport Manager (Global Sporting Event)

The iLUKA Collective•New York, NY

3d•Onsite

About The Position

The Transport Manager will need to understand all elements of the assigned hospitality programme, develop and deliver host training, roster and manage the host team for the assigned hospitality programme pre-event and onsite. This will be a contract role starting on the 29th of June and ending on the 20th of July. You will be working on a client project for the Global Sporting Event in the US in 2026.

Requirements

Fluent in English. Any additional languages would be an advantage.
Excellent Communication Skills
Excellent organisational skills
Major Event experience would be an advantage
Event transportation planning and management experience essential
Strong time management skills with ability to meet strict deadlines
Ability to multi-task and meet strict deadlines
Flexible approach to working hours and ability to adapt to a dynamic environment
Able to build rapport at all levels
Proactive, positive approach to all tasks and a high degree of reliability
Excellent IT skills, Word, Excel, PowerPoint, Office
Leadership skills
High energy, comfortable working potentially long hours in a demanding but rewarding and friendly environment
Flexible, enthusiastic, confident, outgoing
Willing to roll sleeves up and get involved
Passionate about sport, hospitality and delivery
Able to work in a calm, kind and professional manner in a pressured environment
Ability to prioritise a demanding workload

Nice To Haves

Major Event experience would be an advantage
Fluent in English. Any additional languages would be an advantage.

Responsibilities

Coordination of on-site operations related to host training and host games time operations
Coordination of iLUKA host team
Develop a clear understanding of the Hospitality programme, daily schedule, team roles, responsibilities & expectations
Produce team and client documentation as required
Plan and manage on site operations
Establish effective operational systems for host team movements (linked to other areas of programme)
Establish effective communication systems for the iLUKA host team internally and towards the management team on the programme
Coordination of all designated iLUKA host team elements of hospitality programme
Establish specific training needs for programme
Develop training / operational manuals to ensure iLUKA host team has thorough knowledge of all procedures
Provide end of programme reports as directed by Programme Manager
Day to day management of iLUKA host team
Prepare familiarisation training with other managers so the team are fully conversant with all aspects of the programme including hotel facilities; resort facilities; event venues; excursion & activity venues; gala dinner venues etc.
Ensure that training covers all aspects of Guest contact, i.e. Transport, sports venue, leisure training, Hotel
Prepare an Operations Manual, for the event team so that information is readily available & easily accessible including essential contact numbers, local area information, local area history, sports venue information, sports venue maps, hotel facilities, excursions and activities, gala dinners, programme activities, transport information , guest points of contact (coach speeches, coach procedures, hotel welcomes and all other points of contact with guests), transport protocol. Event Schedules and History