Elliot Health System - Transport & Linen Lead - Msg/Transport - Full Time

SolutionHealth • Manchester, NH

22h

About The Position

As Group leader to Transport and Linen Services, monitor and report to the department manager on the daily operations of the following areas: Patient Transportation, Courier services, Linen Services, furniture moves which includes the co-ordination of staff, vehicles or outside vendors, delivery and pickup of linen and specialty items to facility wide areas

Requirements

• High School or equivalent required.
• Minimum of three (3) years of experience required in Patient Transport duties, Courier service and Linen/inventory experience in a Healthcare setting.
• One year of box truck and van driving.
• Valid driver’s license.
• Must be able to provide proof of good driving record from state.
• Must be 18 years of age or older.
• Must be able to pass DOT physical.

Nice To Haves

• Previous supervisory or charge experience strongly preferred.
• Health care or customer service experience preferred.

Responsibilities

• Transport Co-ordinates the daily assignment schedules for Patient Transportation, Courier and moves, transportation needs for first and second shift, weekends, and holidays.
• Adjusts schedule based on workload, staffing, census, weather, and other variables.
• Reviews with manager and dispatches all incoming requests for moves and Courier services while determining priorities and staffing assignments.
• Monitors status and maximizes availability of department vehicles.
• Ensures repairs and regular maintenance are tracked; down time and service impact is minimized.
• Monitors and deploys Patient Transport equipment and completes tracking and documentation for preventative maintenance and repair activities.
• Assists Manager in hiring, performance appraisals, payroll functions and employee relations as needed.
• Maintains a high level of staff morale and productivity.
• Trains temporary help, relief, new hires and incumbent staff on existing or updated processes and procedures as directed.
• Assists Manager with departmental goals including but not limited to team building, quality oriented service improvements and general staff moral improvements.
• Ensures confidentiality of employee, physician and legal matters; respects and maintains patient rights and confidentiality at all times.
• Maintains good communication and customer relations skills.
• Maintains positive teamwork and working relationships with employees and clients.
• Utilizes complete knowledge of portable oxygen usage and safety for transport of patients.
• Monitors daily linen workflow to meet established schedules for soiled linen pickup and clean linen restocking and adjusts to meet change in usage or demands.
• Maintains linen usage and tracking logs and other departmental records as directed.
• Records daily receipt and issue transactions to maintain perpetual inventory balances.
• Performs periodic inventory of linen off-site warehouse and maintains condition of stock.
• Participates in biannual department/hospital linen inventory.
• Sorts, inspects and folds linens and specialty linen items received daily from the hospitals contracted laundry service.
• Restocks linen exchange carts and assigned linen storage areas.
• Marks new linens and linen items for identification.
• Drives hospital vehicle for linen delivery between Holt Ave. warehouse and Elliot Hospital and other areas as required.
• Ensures vehicle documents are up to date, i.e. safety inspection, emissions, no-fault, registration, insurance, etc.
• Assist manager in maintaining linen inventory budget by monitoring linen usage while tracking budgetary targets and staying within those targets.
• Input scrubs to maintain necessary par levels in designated areas.
• Adjusts linen par levels on the patient units as well as in the computer inventory system to improve service.
• Meets infection control standards by performing quarterly exchange cart cleaning and cart cover replacement.
• Assists manager in establishing linen warehouse storage facility linen and scrub par levels and to adjust as needed for hospital census.

Benefits

• Health, dental, prescription, and vision coverage for full-time & part-time employees
• Short-term disability, long-term disability, and life insurance coverage
• Competitive pay
• Tuition reimbursement
• 403(b) Retirement Savings Plan
• And more!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED