Transmission Lead

Sequoia Connect

4d • Remote

About The Position

At Sequoia Connect , we are a Talent-First Technology Ecosystem that redefines how elite professionals interact with the global digital landscape. We move beyond traditional models to act as a catalyst for the top 1% of global talent, connecting human potential with complex industrial execution. By joining our inner circle, you are not simply taking a position; you are aligning with a strategic partner dedicated to updating your "Human OS" and accelerating your growth through world-class, high-impact projects. We are currently partnering with a global IT powerhouse that represents the connected world through innovative, customer-centric experiences. As a USD 6 billion organization and one of the top 7 IT service providers globally, our client empowers over 1,200 global customers—including several Fortune 500 companies—to "Rise™." With a massive network of 163,000+ professionals across 90 countries, they are at the absolute forefront of digital transformation, leveraging next-generation technologies such as 5G, AI, Blockchain, and Quantum Computing. This is your chance to thrive in a workplace recognized as one of the most sustainable corporations in the world. You will join an environment that values innovation and societal impact, working on end-to-end digital transformation projects for global leaders. If you are a driven professional looking for global career opportunities and exposure to high-impact projects within an international network of expertise, this is where you belong.

Requirements

• 12-15 years of experience working with OEMs or Tier 1 mobile service providers in a Network Operation Centre (NOC) .
• 4-5 years of experience managing large teams (50+ engineers) .
• Hands-on expertise in Transmission technologies : SDH, DWDM, and OTN network operations.
• Deep understanding of telecom domains: 2G, 3G, LTE, and 5G .
• Proficiency in Vendor NMS/EMS platforms (e.g., Huawei, Alcatel, Adva, Ericsson, Nokia).
• Experience in transmission circuit provisioning and network optimization.
• Solid understanding of mobile backhaul networks (MPLS, Ethernet).
• Strong knowledge of Change and Problem Management frameworks.
• BTech degree in Electronics & Communication (ECE), Computer Science, or Telecommunications.
• CCNA Certification is required.
• Advanced Oral English.
• Advanced Spanish.

Responsibilities

• Act as the Single Point of Contact (SPOC) for NOC Operations , covering Transmission (TX), RAN, and the Technical Help Desk.
• Manage customer escalations and expectations , developing and executing improvement plans to consistently meet SLAs and KPIs .
• Serve as the Subject Matter Expert (SME) for Transmission Networks (SDH, DWDM, OTN) to ensure stable operations.
• Lead a team of 50+ engineers , identifying knowledge gaps and driving competence-building initiatives.
• Support the Service Manager in SLA/KPI mitigation and formal sign-offs.
• Conduct post-mortem reviews for critical incidents and ensure the implementation of corrective actions.
• Drive automation implementation to increase operational efficiency within the NOC.
• Participate in governance meetings with both internal and external stakeholders.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level