Transitional Coach

UTEC, Inc•Lowell, MA

3d•$55,000

About The Position

UTEC’s Transitional Coaches (TCs) support young adults in our Workforce Development Program (WFD). This role is all about building strong relationships and helping young people stay on track. As a TC, you will check in regularly with young adults, help them set goals, and create plans to help them achieve short-term and long-term success. You will support young adults through challenges with housing, food, or other life needs and connect them to resources in the community. You’ll work closely with other UTEC staff (WFD Program Managers, UTEC’s mental health counselors, educators, etc) and help young adults manage their web of support. For many young adults, their TC becomes a trusted, long-term support in their life.

Requirements

Commitment: You care deeply about young people and believe in their potential.
Relentless: You don't give up on people, even when things get hard. Proactively reaches out to young adults, can see them succeed even when they cannot see it themselves, uses innovative methods to contact and develop relationships with young adults
Relationship Builder: You are comfortable building relationships with all kinds of people, including young adults, colleagues, and community partners.
Controlled Response: You remain calm in stressful situations
Coachable: You are open to feedback and always learning
Team Player: You work well on a team and uphold UTEC’s mission, values, and vibe
Adaptable: You're organized and willing to learn new systems/technology
Curiosity: You’re curious and like to learn more about how to better support people
Drive: Eager to do an excellent job and passionate about the work you’re doing
Sense of Humor: You bring a positive attitude (the ability to laugh at oneself is a must!!)
Flexibility: You can work some evenings or weekends when needed (about 2 times a month)
You have access to a car and can travel between Lowell, Lawrence, and Haverhill
At least 2 years of experience working with young people (youth development, case management, or similar work)

Nice To Haves

Bilingual in Spanish/English is preferred
A college degree is helpful but not required
We strongly value lived experience, especially if you’ve faced similar challenges or come from a similar community

Responsibilities

Manage a group (caseload) of young adults who need extra support
Check in with each young adult at least once a week
Meet one-on-one regularly (at least 4 longer meetings each month)
New participants will need more frequent check-ins (about 2 times per week)
Keep notes and track progress using UTEC’s system (Quickbase)
Knowledge of resources and services in the Merrimack Valley (or other nearby communities) and/or willingness to learn about resources that are appropriate for UTEC young adults
Help young adults get what they need (food, housing, IDs, childcare, etc.) at all stages of the program
Help remove barriers so they can show up and stay engaged in the program
Work closely with program staff to support each young adult’s progress
Build relationships with local partners to make referrals easier
Step in during urgent or crisis situations to provide support
Help with events, trips, and retreats
Lead or support workshops related to life skills and/or restorative justice
Reach out to young adults who have stopped attending and help re-engage them