Transitional Care Coordinator

Eastern Nephrology Associates • Greenville, NC

7d • Onsite

About The Position

This position is responsible for performing duties related to patient transitional care management (TCM).

In-office presence is an essential function due to the need for real-time collaboration with providers, direct interaction with patients and caregivers, and secure handling of health data in compliance with HIPAA.

Requirements

• Minimum completion from an accredited program for medical assistants i.e., Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA.), and Responsible for maintaining continuing education credits and renewal of certification prior to expiration.
• CPR and First Aid Certified
• Passage of a criminal background check.
• Understand and practice the ethics of confidentiality, requirements of Health Insurance Portability and Accountability Act (HIPAA).
• Valid driver’s license and reliable transportation
• Computer skills using Microsoft (MS) Excel and SharePoint, MS Word, MS Outlook, MS Teams, Acumen, and various data management platforms used by partners of Eastern Nephrology Associates.
• Ability to function well while involved in multiple task assignments.
• Ability to understand and follow oral and writer instructions.
• Ability to meet set deadlines.
• Possess a willingness to accept orders and perform repetitive tasks.
• Skill in organizing resources and establishing priorities.
• Excellent verbal and written communication skills required.

Responsibilities

• Collect, track, and record patient information relating to dialysis starts 10%
• Track, collect and communicate data for patients at risk for end stage renal disease. 10%
• Collect, track, and communicate information relating to kidney disease education 10%
• Other duties as assigned 10%
• Continuous monitoring of various informational sources (i.e., Health Information Exchange (HIE), hospital systems, etc.) to identify patient activity relating to discharge from an inpatient setting. 15%
• Provide interactive contact within two business days of discharge from an inpatient setting to perform required components of the TCM outreach. 15%
• Provide coordination of patient appointments for TCM face to face services, hospital follow-up, etc. 10%
• Continuous monitoring of various informational sources (i.e., HIE) to identify patient activity relating to recurrent emergency room use and repeat hospitalizations. 10%
• Provide patient care services in the clinic as assigned. 10%

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed
• Number of Employees: 11-50 employees