Transit Safety Administrative Coordinator - TSAC 0216 MY#01

NavitasPartners•Boston, MA

15h

About The Position

A public-sector transportation organization is seeking a Transit Safety Administrative Coordinator to support safety documentation and regulatory observation activities. This role serves as a key liaison between internal departments and external regulatory agencies, ensuring effective coordination, scheduling, documentation, and reporting related to transit safety observation programs. The ideal candidate is highly organized, detail-oriented, and skilled in administrative coordination within a regulated or compliance-focused environment.

Requirements

Strong organizational and multitasking abilities
Effective verbal and written communication skills
Proficiency with Microsoft Office (Word, Excel, PowerPoint) and SharePoint
Ability to communicate using multiple methods, including mobile devices
Strong attention to detail, accuracy, and professionalism
Problem-solving and customer service skills
Proficiency with standard office software and equipment
Bachelor’s degree preferred
One (1) to three (3) years of administrative and/or customer service experience
An Associate’s degree or High School Diploma/GED with equivalent relevant experience may substitute for a Bachelor’s degree

Nice To Haves

Experience working with regulatory or oversight agencies is preferred but not required

Responsibilities

Serve as the primary point of contact between the Safety Department and external regulatory agencies regarding OTIP observation scheduling
Receive and coordinate daily and weekly communications to schedule OTIP observations across the transit rail system
Coordinate and schedule OTIP survey observations requested by federal and state oversight agencies
Communicate observation requests with appropriate internal and external departments
Maintain an accurate electronic log of all OTIP observations
Coordinate ongoing communications among all stakeholders involved in the OTIP observation process
Respond to inquiries and troubleshoot issues related to OTIP observations
Escalate observation-related concerns to Safety leadership as appropriate
Prepare reports related to OTIP observations upon request
Maintain safety documentation files associated with regulatory observations
Prepare documentation and reports for federal and state observation reviews as needed
Represent the Safety Documentation function in meetings related to OTIP and regulatory observations when assigned
Attend Safety Documentation department meetings
Perform additional administrative and documentation support duties as assigned