TRANSIT DISPATCHER 1/2 Part Time

City of Pullman•Pullman, WA

10d•$28 - $34

About The Position

This position is responsible for day-to-day administrative duties of the City's public transit system. The transit system provides safe, efficient, and accessible transportation to the Pullman community. Full service Schedule: Monday & Tuesday - Off Wednesday & Thursday - 1:30pm - 6:00pm Friday - 11:30am - 5:30pm Saturday & Sunday - 3:00am - 5:30am Reduced Service Schedule: Monday & Tuesday - 1:30pm - 4:30pm Wednesday & Thursday - off Friday - 11:30am - 4:30pm Saturday & Sunday - 3:00am - 5:30am CLASSIFICATION SUMMARY : The Transit Dispatcher oversees and monitors the daily activities of the transit system. Opens and closes the system, ensures adequate drivers are available for work, schedules replacement drivers and bus washers when needed, and coordinates vehicle cleaning and maintenance. This position reports to the Transit Administrative Supervisor who assigns specific tasks and responsibilities. ILLUSTRATIVE EXAMPLES OF ESSENTIAL DUTIES AND RESPONSIBILITIES : Responsible for the daily start-up and shut-down procedures of the transit system. Coordinates the daily assignments of drivers and vehicles. Ensures vehicles and drivers are available to meet service needs. Assures scheduled drivers arrive on time, leave on time, and are fit for duty. Reports violations of safety rules or operational procedures to the Operations Supervisor or Transit Administrative Supervisor as applicable for further investigation. Coordinates vehicle availability for repair, cleaning and fueling with bus washers and ERD; ensures drivers inspect vehicles prior to the start of service; reports any irregularities to the Operations Supervisor. Documents reports of needed repairs or damage to vehicles, and reports these to Operations Supervisor, and/or Senior Bus Washer. Monitors two-way radio; sends and receives messages; authorizes route changes to drivers in cases of inclement weather, unsafe operating conditions, road construction or other unique situations affecting delivery of services. Contacts police, fire and ambulance in emergency situations. Provides for replacement vehicles or drivers when needed due to accidents, breakdowns, or other unforeseen emergencies, Answers questions and schedules rides for the Dial-A-Ride service. May investigate accidents and report findings to Training/Safety Officer. May assist Operations Supervisor and Transit Administrative Supervisor in the evaluations of drivers, bus washers, and customer service representatives. Although not the immediate supervisor of either Transit Drivers or Bus Washers, the Transit Dispatcher does direct the safe and effective performance of those employees at work during their shift. This will include corrective discussions over the radio and face-to-face, to ensure the immediate safe and proper performance of duties, as well as recommendations to management for further corrective or disciplinary action. Makes "post-accident" and "reasonable suspicion" determinations for drug and alcohol testing, transports employee to collection site following “post-accident” determinations as well as “reasonable suspicion” determinations in the absence of the Operations Supervisor, Training/Safety Officer, Transit Administrative Supervisor, or Transit Manager. Coordinates special events such as football game-day service, 4th of July service, City Tour, etc. Drives buses or vans when needed; answers telephone and provides information to the public on the fixed route and Dial-A-Ride services; schedules Dial-A-Ride rides; performs a variety of office tasks to assist in transit operations including, but not limited to, writing news releases, general correspondence, tracking systems fixed assets, reporting vehicle usage, system ridership, schedules drivers, processes system’s lost and found, and scanning/shredding of archive material as part of the City’s records retention process. May assist the Transit Manager in collecting transit fares. Attends work on a regular and dependable basis. Interacts in a professional and respectful manner with city staff and the public. OTHER JOB FUNCTIONS : Perform other tasks as assigned.

Requirements

Knowledge of: Current policies and operational procedures of the transit division.
Office-related work and/or the ability to learn office-related tasks.
Ability to: Establish and maintain effective working relationships with supervisors, co-workers, and the public at large.
Safely operate transit buses and vans.
Effectively schedule, assign, and coordinate the work of operators and bus washers.
Attend work on a regular and dependable basis.
Operate a two-way radio and remain calm in emergency situations.
Acquire and maintain a valid CDL, Class B, with Passenger Endorsement, and NO Airbrake Restriction.
Work varying hours (i.e. 6:30 a.m. to 3:00 a.m. and on Saturdays) and perform the essential functions of the job.
A clean driving record and six months of clerical experience
Must be able to obtain a CDL, Class B, with Passenger Endorsement, and NO Airbrake Restriction
Demonstrated public relations skills
Excellent attendance record
Ability to communicate effectively in English
Demonstrated computer skills, including Microsoft Excel and Word
Must be able to work all shifts, including weekends.

Responsibilities

Responsible for the daily start-up and shut-down procedures of the transit system.
Coordinates the daily assignments of drivers and vehicles.
Ensures vehicles and drivers are available to meet service needs.
Assures scheduled drivers arrive on time, leave on time, and are fit for duty.
Reports violations of safety rules or operational procedures to the Operations Supervisor or Transit Administrative Supervisor as applicable for further investigation.
Coordinates vehicle availability for repair, cleaning and fueling with bus washers and ERD; ensures drivers inspect vehicles prior to the start of service; reports any irregularities to the Operations Supervisor.
Documents reports of needed repairs or damage to vehicles, and reports these to Operations Supervisor, and/or Senior Bus Washer.
Monitors two-way radio; sends and receives messages; authorizes route changes to drivers in cases of inclement weather, unsafe operating conditions, road construction or other unique situations affecting delivery of services.
Contacts police, fire and ambulance in emergency situations.
Provides for replacement vehicles or drivers when needed due to accidents, breakdowns, or other unforeseen emergencies, Answers questions and schedules rides for the Dial-A-Ride service.
May investigate accidents and report findings to Training/Safety Officer.
May assist Operations Supervisor and Transit Administrative Supervisor in the evaluations of drivers, bus washers, and customer service representatives.
Although not the immediate supervisor of either Transit Drivers or Bus Washers, the Transit Dispatcher does direct the safe and effective performance of those employees at work during their shift. This will include corrective discussions over the radio and face-to-face, to ensure the immediate safe and proper performance of duties, as well as recommendations to management for further corrective or disciplinary action.
Makes "post-accident" and "reasonable suspicion" determinations for drug and alcohol testing, transports employee to collection site following “post-accident” determinations as well as “reasonable suspicion” determinations in the absence of the Operations Supervisor, Training/Safety Officer, Transit Administrative Supervisor, or Transit Manager.
Coordinates special events such as football game-day service, 4th of July service, City Tour, etc.
Drives buses or vans when needed; answers telephone and provides information to the public on the fixed route and Dial-A-Ride services; schedules Dial-A-Ride rides; performs a variety of office tasks to assist in transit operations including, but not limited to, writing news releases, general correspondence, tracking systems fixed assets, reporting vehicle usage, system ridership, schedules drivers, processes system’s lost and found, and scanning/shredding of archive material as part of the City’s records retention process.
May assist the Transit Manager in collecting transit fares.
Attends work on a regular and dependable basis.
Interacts in a professional and respectful manner with city staff and the public.

Benefits

3 Insurance plans to choose from – Plans with deductibles as low as $200; high deductible plan includes employer sponsored contribution to Health savings account.
Vision & Dental Insurance for employee & all dependents
$15,000 Basic Life & Accidental Death & Dismemberment insurance
Short Term Disability Insurance
PERS2 or PERS3 Retirement
Employee Assistance Program
Deferred Compensation
Additional Life & Spouse Life Insurance
Discounts on Parks & Rec Membership
Discounts on Life Flight Membership
Long-term care insurance