Transient Sales Manager
About The Position
This position reports to the Director of Transient Sales and/or Assistant Director of Transient Sales Concentrate efforts in selling all aspects of the Hotel with a focus on Corporate Sales, Consortia Accounts and Wholesale Accounts as assigned by Director of Transient Sales Maintain good working relationship with travel buyers Prepare proposals/contracts in a timely fashion Conduct sales visits, site inspections and outside sales calls Develop new markets and sources of business Attend tradeshows/sales trips both locally and beyond Participate in daily business review meeting and other hotel meetings as appropriate Generate ideas for marketing of product such as packages and promotional offers Take up special assignments as assigned by Director of Transient Sales Maintain effective communication channel with Revenue Team, Reservations Manager and Reservations Team Follow up with clients and coordinate with internal operation departments Attend and contribute to sales meetings Regular update on competitors and market intelligence Regular update on Trade shows Assimilate into The LOTTE New York Palace culture through understanding, supporting, and participating in and embracing all elements of our Mission, Vision, and Core Values Always looking out for the best interest of the hotel, guests, staff, and ownership
Requirements
- Four-year college degree is required
- At least one year of Sales experience in luxury hotel
- Experience working with high level clientele
- Thorough knowledge of sales operations, product knowledge and competition
- Utilize software programs such as MS Word, Excel, Publisher, Power Point and/ or Outlook Express
- Well organized and a good planner
- Ability to clearly communicate in English, both orally and in writing, with guests and employees
- Strong interpersonal and communication skills required
- Self-motivated, detail oriented and being proactive is required
- Proven track record of success in achievement of past sales goals is a definite advantage
Nice To Haves
- Prior management experience is strongly preferred
- Expertise in using Salesforce is preferred
Responsibilities
- Concentrate efforts in selling all aspects of the Hotel with a focus on Corporate Sales, Consortia Accounts and Wholesale Accounts as assigned by Director of Transient Sales
- Maintain good working relationship with travel buyers
- Prepare proposals/contracts in a timely fashion
- Conduct sales visits, site inspections and outside sales calls
- Develop new markets and sources of business
- Attend tradeshows/sales trips both locally and beyond
- Participate in daily business review meeting and other hotel meetings as appropriate
- Generate ideas for marketing of product such as packages and promotional offers
- Take up special assignments as assigned by Director of Transient Sales
- Maintain effective communication channel with Revenue Team, Reservations Manager and Reservations Team
- Follow up with clients and coordinate with internal operation departments
- Attend and contribute to sales meetings
- Regular update on competitors and market intelligence
- Regular update on Trade shows
- Assimilate into The LOTTE New York Palace culture through understanding, supporting, and participating in and embracing all elements of our Mission, Vision, and Core Values
- Always looking out for the best interest of the hotel, guests, staff, and ownership
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What This Job Offers
Job Type
Full-time
Career Level
Manager
