Transient - PPRL Outbound Phone Survey Researcher

Louisiana State University
4d$13Remote

About The Position

The PPRL Outbound Phone Survey Researcher position involves interviewing people via telephone and accurately entering responses into a computer-based data collection system. The questions typically involve a variety of business, health, political and economic issues. This job is relatively low stress, as it requires sitting, dialing phone numbers, data entry, and interacting with people on the phone. This is a remote job. You will perform this job entirely off-site at your home. This job posting is for an out-bound call center. We do not receive any incoming calls.

Requirements

  • Basic computer knowledge
  • Basic typing skills
  • Must have acceptable reading and pronunciation skills
  • Must be friendly, outgoing and have a conversational tone of voice
  • You must have a clear speaking voice and be able to communicate well over the phone
  • Must be able to follow set procedures including the ability to read scripts verbatim
  • Must have some previous retail or customer service experience
  • A relatively up-to-date home computer
  • A strong Ethernet/broadband internet connection at home
  • A headset w/ microphone that can plug into your home computer
  • A quiet homework environment with minimal interruptions
  • Minimum commitment of at least 12 hours per week, with a maximum of no more than 20 hours per week

Responsibilities

  • Interviewing people via telephone
  • Accurately entering responses into a computer-based data collection system
  • Dialing phone numbers
  • Data entry
  • Interacting with people on the phone
  • Following set procedures including the ability to read scripts verbatim

Benefits

  • health, life, dental, and vision insurance
  • flexible spending accounts
  • retirement options
  • various leave options
  • paid holidays
  • wellness benefits
  • tuition exemption for qualified positions
  • training and development opportunities
  • employee discounts
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