Transformation Operations Director

Grant Thornton

15h • $187,500 - $337,500 • Hybrid

About The Position

As an Operations Director, you’ll assist clients with developing and
implementing operations modernization and improvement initiatives for the
Operations Transformation Practice – all with the resources, environment, and
support to help you excel.

From day one, you’ll be empowered by the greater Advisory team to help clients
make the moves that will help them achieve their vision and help you achieve
more, confidently.

Your day-to-day may include:

Aid cross-functional teams in the delivery of major transformation
initiatives within the realms of operational efficiency programs, digital and
AI enabled operations management solutions, product and operations
modernization programs incorporating business opportunity assessment,
solution strategy, design, program management, implementation of enabling
technologies, and organizational change
Design and execute enterprise cost reduction programs for corporate clients
and private equity sponsored portfolio companies.
Perform engagement management responsibilities that could also include
performance reviews, task delegation, project financials, deliverable quality
review, and client management across industries
Assist with the development of solution content, whitepapers, and/or other
thought leadership material
Maintain a good working relationship with clients and work effectively with
client management and staff at all levels to manage expectations, ensure
satisfaction, and become a trusted business advisor
Communicate (verbally and in writing) externally with clients and internally
with all levels of the organization to successfully accomplish objectives
while portraying knowledge and confidence
Manage and minimize engagement delivery risk by proactively identifying
issues and recommended courses of remediation to engagement teams
Manage, develop, train, coach and mentor staff on projects and assess
performance for engagement and year-end reviews
Employ change and transformation methods, data, analytics, operations design
and fintech to improve operations performance
Lead and support business development activities, such as identification,
proposal development and other pursuit activities at clients
Create, interpret, and transform data and analytics into actionable
performance insights
Meet or exceed targeted utilization
Other duties as assigned

Requirements

• Bachelor's degree in Business, Operations Management, Data & Analytics, Engineering, or related field required
• Minimum 10 years of related work experience in a similar consulting practice or function servicing cross-industry clients at a national level required
• Professional certification in a relevant field required: Lean Six Sigma, Master Black Belt, Black Belt, Green Belt, Certified Supply Chain Professional, Certified Turnaround Professional, etc.
• Client project delivery experience within multiple industry sector such as Manufacturing, Financial Services, Healthcare, Life Sciences, Energy, Transportation & Distribution, Construction, Retail, etc.
• Business Performance Analysis
• Target Operating Model Design and Transformation
• Operational Efficiency & Control
• Process Improvement /Design and Automation
• Enterprise Cost Reduction
• Sourcing & Procurement
• Complex Supply Chain Optimization
• Turnarounds of Distressed Companies
• Have excellent verbal and written communication skills
• Can travel as needed. Expected travel is up to 35 - 40% but occasionally up to 80%

Responsibilities

• Aid cross-functional teams in the delivery of major transformation initiatives within the realms of operational efficiency programs, digital and AI enabled operations management solutions, product and operations modernization programs incorporating business opportunity assessment, solution strategy, design, program management, implementation of enabling technologies, and organizational change
• Design and execute enterprise cost reduction programs for corporate clients and private equity sponsored portfolio companies.
• Perform engagement management responsibilities that could also include performance reviews, task delegation, project financials, deliverable quality review, and client management across industries
• Assist with the development of solution content, whitepapers, and/or other thought leadership material
• Maintain a good working relationship with clients and work effectively with client management and staff at all levels to manage expectations, ensure satisfaction, and become a trusted business advisor
• Communicate (verbally and in writing) externally with clients and internally with all levels of the organization to successfully accomplish objectives while portraying knowledge and confidence
• Manage and minimize engagement delivery risk by proactively identifying issues and recommended courses of remediation to engagement teams
• Manage, develop, train, coach and mentor staff on projects and assess performance for engagement and year-end reviews
• Employ change and transformation methods, data, analytics, operations design and fintech to improve operations performance
• Lead and support business development activities, such as identification, proposal development and other pursuit activities at clients
• Create, interpret, and transform data and analytics into actionable performance insights
• Meet or exceed targeted utilization
• Other duties as assigned

Benefits

• Whether it's your work location, weekly schedule, or flex time off, we empower you with the options to work the way that it best serves your clients and your life. Consistent with the firm's hybrid work model, this position will require in-person attendance at least three days per week, either at a GT office or client site.
• Here, you are supported to prioritize your overall well-being through work-life integration options that work best for you and those in your household.
• We understand that your needs, responsibilities and experiences are different — and we think that’s a good thing. That’s why we support you with personalized and comprehensive benefits that recognize and empower all the identities, roles and aspirations that make you, well, you.
• Grant Thornton employees may be eligible for a discretionary, annual bonus based on individual and firm performance, subject to the terms, conditions and eligibility criteria of the applicable bonus plan or program.
• Interns and seasonal employees are not eligible for bonus compensation.
• Grant Thornton interns are eligible to participate in the firm’s medical, dental and vision insurance programs and the firm’s employee assistance program. Interns also receive a minimum of 72 hours of paid sick leave, and are paid for firm holidays that fall within their internship period.
• Grant Thornton seasonal employees are eligible to participate in the firm’s medical, dental and vision insurance programs and the firm’s employee assistance program. Seasonal employees may also be eligible to participate in the firm’s 401(k) savings plan and employee retirement plan in accordance with applicable plan terms and eligibility requirements. Seasonal employees receive a minimum of 72 hours of paid sick leave.

What This Job Offers

• Job Type: Full-time
• Career Level: Director