Transfer Center Nurse Specialist

SUNY Upstate Medical University • Syracuse, NY

9d

About The Position

The Transfer Center Nurse Specialist will function out of the Throughput Operations Center providing critical and timely assessments and successfully guiding referring facilities to the appropriate physician. In an effort to provide complete customer satisfaction, the nurse should accurately listen and respond appropriately to requests made by transferring physicians, hospitals and peers. The Transfer Center Nurse Specialist should give high priority to customer service and complete customer satisfaction. The nurse must be able to adjust through a rapidly changing environment. The nurse will manage multiple phones lines and responsibilities including transfer center logistics for patients being transferred into both hospitals. This role will play a significant part in ensuring adequate acceptance of patients into our health system, and compliance with EMTALA regulations.

Requirements

• NYS licensed/registered RN (or eligible)
• Bachelors degree in Nursing with one year hospital-based experience or Associates degree in Nursing with three years of hospital-based experience required
• Excellent organizational skills, critical thinking skills and ability to handle multiple tasks at once
• Exceptional customer service skills, verbal and written communication skills
• Must be able to work collaboratively with a multi-disciplinary team
• CPR-BLS required by time of appointment

Nice To Haves

• Acute care RN experience in Emergency Services or Critical Care preferred

Responsibilities

• providing critical and timely assessments
• successfully guiding referring facilities to the appropriate physician
• accurately listen and respond appropriately to requests made by transferring physicians, hospitals and peers
• manage multiple phones lines and responsibilities including transfer center logistics for patients being transferred into both hospitals
• ensuring adequate acceptance of patients into our health system
• compliance with EMTALA regulations

What This Job Offers

• Job Type: Full-time
• Number of Employees: 5,001-10,000 employees