RN - Transfer Call Center Nurse

Children's Hospital and Health System•Milwaukee, WI

1d•Onsite

About The Position

At Children’s Wisconsin, we believe kids deserve the best. Children’s Wisconsin is a nationally recognized health system dedicated solely to the health and well-being of children. We provide primary care, specialty care, urgent care, emergency care, community health services, foster and adoption services, child and family counseling, child advocacy services and family resource centers. Our reputation draws patients and families from around the country. We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country. If you want to work for an organization that makes a difference for children and families, and encourages you to be at your best every day, please apply today. Please follow this link for a closer look at what it’s like to work at Children’s Wisconsin: https://www.instagram.com/lifeatcw/ The RN in this role will use clinical expertise away from the bedside in a busy - fast paced call center setting. Serve as a central communication source for all components of the patient transfer and consultation process, including direct ED/Inpatient admissions and Critical Care Transport. Responsible for the facilitation of communication with specialty providers, medical control, transport team and patient placement. Acts as a resource to community and hospital based providers. Demonstrates effective communication skills, critical thinking skills, ability to multi-task, and ability to follow clinical practice guidelines. Sign-on Bonus Onsite - Milwaukee main campus Office/Call Center setting 0.75 FTE or 0.90 FTE (30-36 hrs per week) Nights - 12 hr shifts Weekend rotation

Requirements

3+ years of patient care experience as an RN required or 3+ years of Transport experience as an RCP required
Associate's Degree of Nursing required
Associate's Degree of Respiratory Care required
License RN-Registered Nurse (30) - State of Wisconsin or License Respiratory Care Practitioner (28) - State of Wisconsin
BLS-Basic Life Support Healthcare Provider - American Heart Association/American Red Cross/National Safety Council required
PALS-Pediatric Advanced Life Support - American Heart Association/American Red Cross/National Safety Council within 180 Days required
Ability to work independently, utilize time management, prioritization and multi-tasking skills needed in a fast paced department.
Knowledge of a variety of pediatric healthcare specialties, including level of care, symptom identification critical thinking and decision making to appropriately triage and manage consult and transport requests.
Basic knowledge of a computer including but not limited to: Microsoft Office, web browsing, document access and electronic health record.

Nice To Haves

Previous critical care, emergency room, or transport experience preferred
Epic ASAP and Epic Rover experience preferred
Familiarity with Call Center software preferred
Pediatric experience preferred
Bachelor's Degree Science of Nursing degree preferred

Responsibilities

Serve as a central communication source for all components of the patient transfer and consultation process, including direct ED/Inpatient admissions and Critical Care Transport.
Responsible for the facilitation of communication with specialty providers, medical control, transport team and patient placement.
Acts as a resource to community and hospital based providers.
Demonstrates effective communication skills, critical thinking skills, ability to multi-task, and ability to follow clinical practice guidelines.