Transfer Center Coordinator
About The Position
The Transfer Center Coordinator serves as the primary contact for referring physicians requesting the services from Mount Nittany Medical Center for continued patient care. Facilitates all patient transfers into and outgoing transfers, as well as, all direct admissions for any service line/specialty. Integrates with Hospitalist teams for timely and efficient patient movement. The position requires the ability to multitask, identify and escalate concerns, maintain great customer service, and foster the intersection for patient access to healthcare services via the Transfer Center. Why Mount Nittany Health? At Mount Nittany Health, we provide high-quality patient care with a unique combination of the latest in clinical technology and compassionate medical professionals. We are committed to improving both the quality and availability of healthcare in our region and seek to hire only the best to support the communities we serve.
Requirements
- High School diploma, GED or equivalent required.
- Two years healthcare transfer center or emergency call center experience or four years healthcare business setting experience.
- Knowledge of medical terminology.
- Strong interpersonal and communication skills.
- Ability to utilize multiple communication methods within the department.
- Computer literacy/data entry skills.
- Strong attention to detail and the ability to effectively prioritize tasks.
Nice To Haves
- College degree of medical certificate program preferred.
- Formal medical training preferred.
Responsibilities
- Serves as the primary contact for referring physicians requesting services.
- Facilitates all patient transfers into and outgoing transfers.
- Facilitates all direct admissions for any service line/specialty.
- Integrates with Hospitalist teams for timely and efficient patient movement.
- Multitask, identify and escalate concerns.
- Maintain great customer service.
- Foster the intersection for patient access to healthcare services via the Transfer Center.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
