Transfer Agency Shareholder Services Alternatives Team, Assistant Vice President

State Street • Quincy, MA

55d

About The Position

The team you will be joining plays an important role in the overall success of the organization. Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. To make that happen we need teams like yours to help navigate employees and the organization as a whole. In your role you will strive for cutting-edge solutions, that are straightforward and scalable. You will help us build resilience and execute day to day deliverables at our best. Join us if making your mark in the financial services industry from day one is a challenge you are up for. What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients. Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success. We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

Requirements

• BS/BA required
• Must have 4 – 7 years of mutual fund operations experience
• Proficient in MS Office
• Taking Ownership and Initiative
• Ensuring accuracy and quality – detail oriented
• Strong organizational and analytical skills
• Time management skills – ability to prioritize
• Providing outstanding service
• Effective Communication
• Fostering Collaboration and Teamwork

Responsibilities

• Responsible for day to day operations of groups by managing workflows.
• Provides staffing recommendations by interviewing and making effective hiring decisions.
• Responsible for performance management of employees.
• May have two or more supervisors as direct reports.
• May have ten or more indirect reports.
• Develop and maintain strong client relationships.
• Collaborate with other TA business units as well as other departments within State Street
• Responsible for managing client Service Level Agreements and ensuring they are met.
• Responsible for managing internal and external KPI’s and ensuring they are met.
• Develop and implement process improvements and effectively manage change to ensure departmental objectives are met
• Handle and resolve complex operational issues as they arise.
• Manage departments overtime budget effectively, indirectly responsible other department budget matters.
• Manage other projects or tasks as assigned.

Benefits

• Employees are eligible to participate in State Street’s comprehensive benefits program, which includes: our retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages; paid-time off including vacation, sick leave, short term disability, and family care responsibilities; access to our Employee Assistance Program; incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans); and, eligibility for certain tax advantaged savings plans.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees