Transfer Agency, Assistant Vice President

State Street • Quincy, MA

5d • $70,000 - $130,000

About The Position

Who we are looking for The ideal candidate should have financial service experience and the ability to manage multiple tasks in a fast-paced and dynamic environment. The candidate will need to supervise with operational focus in area of functional expertise and manage the activities of individual contributors or supervisors in a section or department with accountability for results in terms of costs, strategies and employees. Why this role is important to us The team you will be joining plays an important role in the overall success of the organization. Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. To make that happen we need teams like yours to help navigate employees and the organization as a whole. In your role you will strive for cutting-edge solutions, that are straightforward and scalable. You will help us build resilience and execute day to day deliverables at our best. Join us if making your mark in the financial services industry from day one is a challenge you are up for. What you will be responsible for As an AVP in the Transfer Agency Alternatives Team, you will:

Requirements

• BS/BA required
• Must have 4 – 7 years of mutual fund operations experience
• Proficient in MS Office
• Taking Ownership and Initiative
• Ensuring accuracy and quality – detail oriented
• Strong organizational and analytical skills
• Time management skills – ability to prioritize
• Providing outstanding service
• Effective Communication
• Fostering Collaboration and Teamwork

Responsibilities

• Responsible for day to day operations of groups by managing workflows.
• Provides staffing recommendations by interviewing and making effective hiring decisions.
• Responsible for performance management of employees.
• May have two or more supervisors as direct reports.
• May have ten or more indirect reports.
• Develop and maintain strong client relationships.
• Collaborate with other TA business units as well as other departments within State Street
• Responsible for managing client Service Level Agreements and ensuring they are met.
• Responsible for managing internal and external KPI’s and ensuring they are met.
• Develop and implement process improvements and effectively manage change to ensure departmental objectives are met
• Handle and resolve complex operational issues as they arise.
• Manage departments overtime budget effectively, indirectly responsible other department budget matters.
• Manage other projects or tasks as assigned.

Benefits

• Employees are eligible to participate in State Street’s comprehensive benefits program, which includes: our retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages; paid-time off including vacation, sick leave, short term disability, and family care responsibilities; access to our Employee Assistance Program; incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans); and, eligibility for certain tax advantaged savings plans.
• You’ll have access to flexible Work Program to help you match your needs.
• And our wealth of development programs and educational support will help you reach your full potential.
• You will have tools to help balance your professional and personal life, paid volunteer days, matching gift program and access to employee networks that help you stay connected to what matters to you.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees