Transactions Specialist IV - Onboarding

JPMorgan Chase & Co. • Lewisville, TX

2d

About The Position

As a Transactions Specialist IV in Onboarding Receivables Operations, you will
lead end-to-end public-sector onboarding and re-clearance processes—obtaining
and validating documentation to determine eligibility for sensitive,
unclassified government work. You will coordinate with vendors, applicants,
Global Security & Investigations, and staffing agencies to meet SLAs while
safeguarding confidential information. You will maintain and audit records,
generate recurring and ad hoc reports, and continuously refine guidelines,
processes, and SOPs to align with client and bank requirements.

Requirements

• Analyze and comprehend client SOPs and instructions.
• Organize, synthesize, and solve problems using strong analytical skills.
• Deliver in a production environment by meeting deadlines and quotas.
• Enforce quality control standards and best practices.
• Prioritize client focus while making unbiased eligibility decisions.
• Communicate clearly and professionally in verbal and written form.
• Work independently with minimal supervision and collaborate effectively within teams.
• Manage time effectively to handle tight deadlines and multiple workstreams accurately.
• Maintain strong attention to detail.
• Utilize Microsoft Office (Word, Excel, Outlook, Access, PowerPoint) proficiently.

Nice To Haves

• 3+ years of experience in Public Sector Receivables Operations
• Knowledgeable of the General Lockbox Security Guidelines around personnel security
• Knowledgeable and understanding of internal guidelines established by Public Sector Receivables and the requirements of the client

Responsibilities

• Obtain and review required documentation to conduct the clearance process
• Maintain, update, and generate guard reports
• Meet service level agreements by supporting timely onboarding of candidates
• Communicate with vendor, applicants, Global Security & Investigations, and staffing agencies to ensure all requirements are met
• Protect and maintain confidential information
• Conduct audits and file reviews of onboarding documentation on a monthly basis
• Maintain database to create weekly and ad hoc reports
• Manage and participate in updating guidelines, processes, and standard operating procedures to reflect client and bank requirements
• Proactively monitor and process timely employee re-clearances

Benefits

• competitive total rewards package including base salary determined based on the role, experience, skill set and location
• commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions
• comprehensive health care coverage
• on-site health and wellness centers
• a retirement savings plan
• backup childcare
• tuition reimbursement
• mental health support
• financial coaching

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed