Maintains compliance with Surety Title Company, LLC policies and procedures in accordance with governing laws, regulations, regulatory agencies and company standards. Demonstrates on a consistent basis individual and team behavior that supports the culture of Surety Title Company, LLC. The essential duties and responsibilities of the Transaction Coordinator/Pre-Closer may include but are not limited to the following: · Establish and maintain positive customer relationships by providing exceptional customer service and professional communication. · Assist with the processing of residential settlements, generally involving purchase, cash, refinance, Equity Loans, Lot Closing, or new loan transactions. · Receive orders by telephone, email, fax or mail directly from customers. · Respond to customer inquiries/information needs and provides positive, courteous service to customers. · Review the title commitment to determine what is needed to clear title and coordinate the processing of same. · Input order into production system, review contract of sale, place orders with vendors, send acknowledgements/opening letters to customers. · Order, track, receive and distribute all items and services to customer and all related parties as required. · Schedule closing: coordinate date, time and place. · Prepare file for Settlement Officer to take to closing including all invoices and certifications. · Assist with ensuring that each settlement is properly completed and its contents filed in accordance with standardized procedures. Duties include but are not limited to: o Prepare the Pre-CD/HUD o Prepare the Final CD/HUD o Obtain approval for Final CD/HUD o Monitor document team in-box and forward emailed documents to the assign files to assigned Settlement Officer. If file is un-assigned, forward to Settlement Manager, Settlement Department for assignment. o Monitor RealEC team in-box and respond accordingly. If file is un-assigned, forward to Settlement Manager, Settlement Department for assignment. o Print Loan Documents o Perform Witness Only Closings o Obtain all payoffs o Obtain commission statements o Send HUD/CDF for approval to all parties · Properly scan all documents to file. · Assist with any department post-closing activities that may be required. · Performs any other duties as requested.
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED