Transaction & Client Care Coordinator

Lydia Gable Realty Group with Compass • Westlake Village, CA

16d

About The Position

We are looking for a driven, detail-oriented Transaction & Client Care Coordinator to manage contracts throughout the entire buying and selling process. This person will be the central hub of communication between agents, clients, lenders, escrow officers, and vendors — ensuring each transaction moves seamlessly from contract to close. You’ll also play a key leadership role in onboarding and training new agents, guiding them through our systems and best practices. If you love real estate, thrive in a fast-paced environment, and take pride in delivering white-glove service, this is the role for you.

Responsibilities

• Oversee all real estate transactions from accepted offer to close. Ensure every contract, disclosure, and deadline is met on time.
• Serve as the main point of contact for clients, providing regular updates and proactive communication to ensure a 6-star experience.
• Support and train agents on transaction processes, compliance, and internal systems. Act as a knowledgeable go-to resource for the team.
• Review all incoming offers for accuracy and compliance, prepare summary sheets, and coordinate counteroffers and timelines.
• Schedule and attend property inspections; liaise with inspectors, vendors, and clients to ensure smooth execution.
• Maintain transaction files, coordinate with escrow and title companies, and ensure compliance with all state, brokerage, and Compass policies.
• Continuously refine checklists and workflows to increase efficiency and enhance client experience.
• Assist with post-closing touches (gifts, reviews, follow-ups) to help nurture long-term relationships and repeat business.
• Work closely with operations, marketing, and leadership teams to ensure consistent communication and brand alignment across all client touchpoints.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed