Training Supervisor

AWG Enterprises•Hernando, MS

About The Position

ESSENTIAL DUTIES AND RESPONSIBILITIES: The individual must have the ability to perform the responsibilities listed below. The list is not all inclusive of duties that may be requested by the department head or a member of upper management but are intended for an understanding of the purpose of the position. It is the responsibility of each individual at AWG to provide ultimate customer service to our members to support their efforts in increasing same store sales and profits. 1. Partner with HR and site leadership to analyze turnover statistics to improve retention of new hires. 2. Work with new hires to minimize damage to product and understand their duties in maintaining a clean work environment. 3. Work with new hires on recognition of safety hazards and the safe method of performing job to minimize personal injury and damage of equipment. 4. Manage and direct the work activities of the training leads. 5. Develop a group of trainers who exhibit the AWG philosophy and who are dedicated to getting the new hires trained and qualified in a consistent manner, following the required policies and procedures. 6. Work with all new hires daily both in groups and individually to coach, counsel and inspire them to be successful and to meet required goals within timelines. 7. Provide regular updates and reports on the progress and status of the trainers and trainees. 8. Assist in the development of appropriate training tools for new hires and trainers. 9. Develop and keep an updated training manual to ensure ongoing consistency of the training program. 10. Provide an atmosphere of open and honest communications and a positive work environment. 11. Ensure education and enforcement of company safety, sanitation, security and standards of operation. 12. Responsible for reducing safety risks and minimizing exposure by working with team to ensure all safety policies and practices are followed. Train employees, make inspections and observations, praise and acknowledge good safe practices, assist in managing work related injuries to minimize loss and participate in accident investigations on all incidents. 13. Recommend corrective action per divisional policies and procedures. 14. Communicate and recommend solutions to the Executive Director of Distribution of any problem areas, improvements, etc., regarding the warehouse center’s operation. 15. Responsible for seeing that state, federal and AWG safety, sanitation, and governmental policies, laws and regulations are maintained and adhered to. 16. Work as a member of the AWG team so the total job responsibilities are met. Actions must always stress a sense of cooperation, integrity, tact and consideration with our members, associates and division management. 17. Participate in the compilation and execution of SOPs and preferred methods. 18. Audit SOPs and preferred methods for compliance. 19. Ensure training records are maintained. 20. Assist in the administration of Alchemy or any other training programs. 21. Assist in training clerical and inventory personnel as needed. 22. Assist when needed in New Hire Orientations. 23. This position requires strong communication and computer skills with the ability to use and learn new technology. Management will be kept informed on planning, analysis, work performed and results. All records required by management must be complete, accurate and submitted on time. 24. Develop a working knowledge of all automated systems and equipment including basic safety guidelines and practices. QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. A reasonable accommodation may be considered according to the ADA if it would not impose an undue hardship on the operations of the business without significant difficulty or expense. The reasonable accommodation would permit a qualified employee the ability to perform all essential functions of the job within the safety and contractual guidelines of the position. EDUCATION and/or EXPERIENCE: One to two years supervisory experience and/or experience working in a grocery warehouse environment; or equivalent combination of education and experience. Prefer candidates with at least two years of experience in grocery order selection at AWG and experience in training new hires. Understanding of automation systems, flows, and functionality along with basic design rates and capabilities is preferred. LANGUAGE SKILLS: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. MATHEMATICAL SKILLS: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. REASONING ABILITY: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. CERTIFICATES, LICENSES, REGISTRATIONS: Must be certified on all warehouse industrial equipment in the facility. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee frequently is required to sit and taste or smell. The employee must occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Employee must be able to climb stairs to a height of 80 feet. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the job duties, the employee is occasionally or frequently exposed to extreme cold in the coolers or freezer. The noise level in the work environment is usually moderate to occasionally loud. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. This position's basic purpose is to use all available resources to assist the automated distribution center to continuous growth and financial success.

Requirements

One to two years supervisory experience and/or experience working in a grocery warehouse environment; or equivalent combination of education and experience.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or employees of organization.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
Ability to apply concepts of basic algebra and geometry.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Must be certified on all warehouse industrial equipment in the facility.
The employee is regularly required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear.
The employee frequently is required to sit and taste or smell.
The employee must occasionally lift and/or move up to 100 pounds.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Employee must be able to climb stairs to a height of 80 feet.

Nice To Haves

Prefer candidates with at least two years of experience in grocery order selection at AWG and experience in training new hires.
Understanding of automation systems, flows, and functionality along with basic design rates and capabilities is preferred.

Responsibilities

Partner with HR and site leadership to analyze turnover statistics to improve retention of new hires.
Work with new hires to minimize damage to product and understand their duties in maintaining a clean work environment.
Work with new hires on recognition of safety hazards and the safe method of performing job to minimize personal injury and damage of equipment.
Manage and direct the work activities of the training leads.
Develop a group of trainers who exhibit the AWG philosophy and who are dedicated to getting the new hires trained and qualified in a consistent manner, following the required policies and procedures.
Work with all new hires daily both in groups and individually to coach, counsel and inspire them to be successful and to meet required goals within timelines.
Provide regular updates and reports on the progress and status of the trainers and trainees.
Assist in the development of appropriate training tools for new hires and trainers.
Develop and keep an updated training manual to ensure ongoing consistency of the training program.
Provide an atmosphere of open and honest communications and a positive work environment.
Ensure education and enforcement of company safety, sanitation, security and standards of operation.
Responsible for reducing safety risks and minimizing exposure by working with team to ensure all safety policies and practices are followed.
Train employees, make inspections and observations, praise and acknowledge good safe practices, assist in managing work related injuries to minimize loss and participate in accident investigations on all incidents.
Recommend corrective action per divisional policies and procedures.
Communicate and recommend solutions to the Executive Director of Distribution of any problem areas, improvements, etc., regarding the warehouse center’s operation.
Responsible for seeing that state, federal and AWG safety, sanitation, and governmental policies, laws and regulations are maintained and adhered to.
Work as a member of the AWG team so the total job responsibilities are met. Actions must always stress a sense of cooperation, integrity, tact and consideration with our members, associates and division management.
Participate in the compilation and execution of SOPs and preferred methods.
Audit SOPs and preferred methods for compliance.
Ensure training records are maintained.
Assist in the administration of Alchemy or any other training programs.
Assist in training clerical and inventory personnel as needed.
Assist when needed in New Hire Orientations.
This position requires strong communication and computer skills with the ability to use and learn new technology. Management will be kept informed on planning, analysis, work performed and results. All records required by management must be complete, accurate and submitted on time.
Develop a working knowledge of all automated systems and equipment including basic safety guidelines and practices.