Training Specialist

Mercalis•Morrisville, NC

11d•Remote

About The Position

Remote is Role, but preferably looking for this person to reside in North Carolina. Valeris is an integrated life sciences commercialization partner that provides comprehensive solutions that span the entire healthcare value chain. Backed by proven industry expertise and results-driven technology, Valeris helps navigate the complex life sciences marketplace by providing commercialization solutions to accelerate value and enhance patient lives. Valeris fosters a culture that encourages individuality and provides opportunities for creativity, growth, and success while fostering a team environment. We are a diversity-driven organization with an inclusive approach to delivering patient-centric solutions that eliminate barriers for patients and increase access to life-altering medications. The Training Specialist position is responsible for helping our new hires gain the skills and acumen needed to succeed in their new positions. They will facilitate refresher and skills training to ensure current employees excel in their current roles. Using principles of adult learning, the Training Specialist will develop instructional materials and deliver training programs for the Valeris team. The position will modify instructional materials in response to evaluations from learners and organizational changes. This role interacts with individuals from multiple departments and plays a key part in building the Learning and Development function.

Requirements

College degree in Communication, Education, or a related field and/or equivalent experience in training
Experience designing training materials and delivering training in a corporate setting
Experience managing and facilitating meetings with key stakeholders
Excellent interpersonal skills, including the ability to quickly develop strong working relationships
Excellent verbal and written communication skills
Ability to work in a fast-paced, ever-changing environment
Proven ability to mentor others to ensure their success

Nice To Haves

Degree in a related discipline such as Instructional Design, Organizational Psychology, Adult Education, etc.
At least 2 years of experience working in the pharmaceutical industry and at least 1 year of training experience

Responsibilities

Design and develop training materials for new programs and maintain existing materials (e.g., instructor-led training, eLearning modules, job aids, activities, and desk drops).
Lead new hire training sessions covering specified areas such as computer and platform usage, new hire onboarding, refresher training, and system or process upgrade training.
Deliver required compliance training for new hires prior to their active support of any assigned program.
Measure trainee progress to evaluate training effectiveness and determine readiness for trainees to perform in their assigned roles.
Document areas of concern for trainees and review findings with Program Leadership.
Collaborate with Program Leadership to remain informed of changes in policies, procedures, regulations, and technologies.
Update the SharePoint site to ensure content is current, accurate, grammatically correct, and user-friendly.
Maintain and promote a positive learning environment in all training settings.
Adhere to all training deadlines and corporate policies related to access and handling of confidential data.
Ensure all SOPs are followed consistently across training delivery and documentation.
Perform additional tasks or projects as assigned.