Training Specialist

Acosta•Indianapolis, IN

22d•Remote

About The Position

We are currently seeking a Training Specialist to support our client, Google, in the Enterprise channel including: HVAC, Custom Integrator/Security, Energy, Builders, and active support for the field sales teams. The training team is an integral part of the sales and marketing team of our client - a leader in consumer electronics. The Training Specialist delivers Google product, sales and technical training to various professional installation trades, install networks and B2B partnerships. As a Trainer, you will deliver consistently superb, enthusiastic and engaging training experiences to our learners. This is a fully remote position, but travel will be required

Requirements

Ability to deliver dynamic and engaging training content
Experience in content development
Experience cultivating high-level relationships with key decision-makers
Ability to train diverse audiences from installation technicians to c-suite executives
Ability to create engaging training content through multiple mediums (handouts, presentations, videos)
Knowledge in home automation and smart security products and solutions
Aptitude for troubleshooting networking and technical issues with the latest Smart Home products
Basic understanding of residential electrical and wireless networking concepts is ideal
Problem solving, critical and strategic thinking capabilities
Adaptability to different learning styles and environments
Excellent organizational and time management abilities
Feedback integration and continuous improvement mindset
Google Workspace suite experience preferred
Able to grasp technical aspects of Google Nest products and successfully relay the benefits
Previous hands-on experience installing products in any of the fields listed in the job functions is ideal
Travel domestically to support partners and internal team (minimum 50%)
Bachelor degree or equivalent work experience
5+ years of experience in education, training/development or academic teaching required
3-5 years of experience conducting sales training for a tech company with a sales team, or for a public training provider
Experience working with various professional installation trades, install networks and B2B partnerships
Travel up to 50% to various Professional Channel customers

Nice To Haves

Smart home experience/knowledge preferred
Experience creating and maintaining creative assets preferred

Responsibilities

Work with the leadership of Industry Partnerships team to deliver on sales priorities through trainings that ensure the highest business impact
Conduct training initiatives, continuing education, and workshops for all Google hardware products and services
Establish strong relationships with installation trades (Security, Custom Integration, Smart Home Connectivity) to gain a better understanding and support business needs
Create and deliver hands-on, in-person and virtual product and technical training for management and non-management staff including train-the-trainer activities
Create and deliver impactful content including technical guides, one-pagers, presentations, and video assets
Capture insights demonstrating the impact of training activities conducted
Design and implement follow-up activities to strengthen and sustain knowledge gained and skills developed from technical training programs and courses
Continuously improve and customize existing programs and courses
Partner with client team members to ensure compliance with training KPIs for all partners
Coordinate, design and implement training/education plans to drive Professional Channel sales; following product training objectives
Participate in planning conversations with Training Manager, Master Trainer, field sales team, partner managers, stakeholders and subject matter experts to tailor content for learners