Training Specialist, Operations

DSV Road Transport•Lancaster, TX

46d•Onsite

About The Position

The Training position reports to the Human Resources Manager or Training Manager on site. He/she is responsible for the coordination and delivery of training courses that are required by DSV and the client. The programs would include but are not limited to quality control, work measurement, logistics procedures, safety/HR, and work instructions. To assist in the development of solutions that meet clients' expectations. To develop and conduct competency training that is role-specific in the areas of systems, and leadership development and to provide ongoing support to employees in these areas.

Requirements

High School diploma or equivalent
2 years' experience working in warehousing and/or logistics preferred
1-year clerical experience
Proficiency with Microsoft applications
English (reading, writing, verbal)
Intermediate mathematical skills
Effective communication skills (all modes) requiring the ability to communicate to various levels of management to entry level team members
Excellent organizational skills
Have experience in developing and implementing training programs.
Knowledge of inventory management procedures and warehousing terminology and best practices.
Positive and professional attitude.
Completes work with limited degree of supervision
Ability to mentor, coach, and act as a knowledge resource to other employees.
Performs other duties as assigned by any member of the Management Team
Work overtime as dictated by business whether mandatory or voluntary.
Must be able to work in unregulated temperatures within the warehouse during the warmer and colder months can range from mild to moderate.

Nice To Haves

Bilingual a plus / preferred

Responsibilities

Orientation of new Associates and re-fresher training for current associates for site policies
Develop self and always maintain knowledge in relevant fields
Monitor, measure, and report in staff training and development plans and achievements within agreed formats and time
Facilitate shift training on operations, quality, standard updates, and procedure updates.
Implement OJT training programs, as required, to improve site performance
Conduct and supervise training and development programs for employees
Plan and deliver OJT training courses and programs necessary to meet training need
Ensure all training information is entered into the data base.
Ensure site quality & training programs meet all regulatory, DSV and client requirements
Ensure site programs are audit ready to meet ISO (client) & 5-Star (DSV) requirements
Arrange for the maintenance of all necessary equipment and materials relating to the effective delivery and measurement of training
Plan, develop and implement strategy for staff training and development, establish and maintain appropriate systems for measuring necessary aspects of staff training and development
If Associate is hired as an equipment operator, ensure a copy of their certification is received, and an equipment validation has been completed prior to operation of equipment. A copy of all this information should be kept in their training file
Issue all certification cards, ID badges, and Safety card to all associates with new hire and renewals
Answer (or find the answer) to any questions associates may have
Work closely with Management team and the operations department to help ensure that the business/operational needs are being met
Evaluate all Associates skill levels to identify outages, and retrain all Associates on any updates
Ensure all staffing changes are accurately reflected in the database and in the training files. All Associates no longer with the company should have their files pulled and placed with HR file to be retained based on retention timeline
Make and maintain supply of forms, orientation packets, and safety packets
Ensure all information is communicated with your manager • Special requirements (OT, vision, strength, etc.). â¯Need to be flexible with scheduling, could be required to change days and hours of work for training purposes
Work overtime as dictated by business whether mandatory or voluntary.