Training Specialist - Insurance Operations

Slide Insurance • Tampa, FL

19d

About The Position

Slide Insurance - Fun. Innovation Driven. Fueled by Passion, Purpose and Technology. At Slide, you will not only be part of a successful team, but you will also be a part of our Slide Vibe/award winning culture where collaboration and innovation are expected, recognized and awarded! What you will be doing: Deliver training programs and workshops to employees across all stages and areas of Insurance Operations, including Claims, Underwriting and Customer Service. Develop and administer assessments and quizzes to evaluate participants' understanding and knowledge retention. Analyze assessment results to identify areas for improvement and with Training and Auditing leadership, adapt training content accordingly. Monitor the performance and progress of trainees during and after training, offering structured guidance and feedback. Collect feedback on sessions from attendees to use for future improvements to content and presentation. Collaborate with subject matter experts and the Director of Training and Auditing to continuously ensure accuracy and relevance of training content. Adapt training methods to suit the needs of different learner levels, from entry-level to experienced professionals. Develop and create training aids, as needed. Provide regular trainee progress reports to Training and Auditing leadership. Work closely with other training staff, claims managers, and subject matter experts to ensure consistency and alignment of training efforts. Contribute to new training program design and existing program enhancements, as requested. Stay up to date with industry trends, regulations, and best practices related to P&C insurance. Perform other duties as assigned.

Requirements

• Bachelor's degree in a relevant field, such as insurance, business, education, or instructional design preferred. High School diploma and equivalent work experience required.
• 4+ years' experience in the P&C insurance industry required.
• 2+ years' experience in developing and/or delivering training programs required, preferably in a corporate setting.
• Strong presentation and communication skills, with the ability to convey complex concepts in a clear and engaging manner.
• Proficiency in using instructional design tools and e-learning platforms.
• Excellent organizational skills and attention to detail.
• Analytical mindset to assess training effectiveness and make data-driven improvements.
• Ability to adapt to changing environments and adjust training strategies accordingly.
• Strong interpersonal skills to collaborate effectively with diverse teams and individuals.
• Desire to live Slide's Core Values.

Nice To Haves

• Professional certifications within the insurance industry (e.g., CPCU, AIC) are a plus.

Responsibilities

• Deliver training programs and workshops to employees across all stages and areas of Insurance Operations, including Claims, Underwriting and Customer Service.
• Develop and administer assessments and quizzes to evaluate participants' understanding and knowledge retention.
• Analyze assessment results to identify areas for improvement and with Training and Auditing leadership, adapt training content accordingly.
• Monitor the performance and progress of trainees during and after training, offering structured guidance and feedback.
• Collect feedback on sessions from attendees to use for future improvements to content and presentation.
• Collaborate with subject matter experts and the Director of Training and Auditing to continuously ensure accuracy and relevance of training content.
• Adapt training methods to suit the needs of different learner levels, from entry-level to experienced professionals.
• Develop and create training aids, as needed.
• Provide regular trainee progress reports to Training and Auditing leadership.
• Work closely with other training staff, claims managers, and subject matter experts to ensure consistency and alignment of training efforts.
• Contribute to new training program design and existing program enhancements, as requested.
• Stay up to date with industry trends, regulations, and best practices related to P&C insurance.
• Perform other duties as assigned.

Benefits

• The Slide Vibe - An opportunity to be a part of a fun and innovation-driven culture fueled by Passion, Purpose and Technology! Slide offers many opportunities to collaborate and innovate across the company and departments, as well as get to know other Sliders. From coffee chats, to clubs, to social events - we plan it, so all Sliders feel included and Enjoy their Journey.
• Benefits - Created using Slider feedback, Slide offers a comprehensive and affordable benefits package to cover all aspects of health...Physical, Emotional, Financial, Social and Professional. A Lifestyle Spending Account is set up for each Slider and Slide contributes to it monthly for use on any benefit that individually suits you - Health Your Way!
• 2023, 2024 & 2025 BEST PLACE TO WORK - Tampa Bay Business Journal
• 2024 & 2025 TOP WORKPLACE - Tampa Bay Times (Local) & 2024 TOP WORKPLACE - USA Today (National)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 251-500 employees