Training Specialist, Compliance (Remote)

Quest Diagnostics•Norristown, PA

31d•Remote

About The Position

Responsible for ensuring that Compliance training needs are met and proactively monitoring Compliance training material. Responsible for managing content and training programs, assessing training and development needs, as well as maintaining and tracking training completions.

Requirements

5+ years designing, developing, and facilitating training in a business setting.
Experience working in learning management systems, with instructional design tools and training delivery platforms; Oracle preferred
Demonstrated project management experience and ability to prioritize activities
Experience with creating dynamic and effective training communications using Microsoft Office 365 Tools, Articulate 360, Vyond, and Adobe Creative Suite
Strong knowledge of adult learning principles, methodologies, and human performance improvement principles
Proficiency in various instructional design methodologies
Proven experience in conducting training needs analysis, designing, delivering and evaluating effectiveness of training programs
Understanding of Federal and State fraud and abuse laws and regulations
Understanding of Compliance Policies and impact of potential violations
Technical aptitude or experience working with an LMS, online development tools, and key Microsoft Office tools
Effective decision-making capabilities to assess best approach and program design to meet the needs of the organization
Communicates effectively with individuals at all levels
Demonstrates strong listening skills – ask the right questions and able to assess critical information
Ability to assess skills and knowledge and determine what developmental solution is needed
Independently motivated with proven ability to follow through on initiatives
Highly engaging and collaborative style in working in a team and cross-functionally
Demonstrates a high energy, enthusiastic, motivational training style
Flexibility to deliver training in all formats: classroom, online, synchronous, asynchronous
Proven problem-solving and follow-up skills, with the ability to develop appropriate resolutions to improve deliverables
Strong organizational and prioritization skills
Demonstrated ability to influence and create change
Bachelor’s 4-year degree in Education, Adult Learning, Human Resource Management, Business Administration, Organizational Development, I/O Psychology, or related field; or equivalent work experience in corporate training positions

Responsibilities

Under supervision of the Compliance Training Senior Manager, perform assigned activities to support all Compliance training efforts
Analyze, design, develop, implement and evaluate Compliance training and tools
Collaborate and conduct needs assessments with diverse subject matter experts
Identify appropriate training approaches
Assist in the identification and definition of present and future training needs and methodologies by conducting needs analysis
Identify performance needs and gaps and facilitate delivery of learning solutions to the business, when appropriate
Actively participate in the development and execution of Communication and Training Plan tasks
Manage assigned projects using standard project management tools (such as SharePoint 365 and Microsoft OneNote) which engage stakeholders, leverage partners and deliver results
Monitor training activities, manage content and provide recommendations for all training solutions based on business needs
Collect and communicate employee feedback using identified strategies such as user groups, online forums, and surveys using Microsoft 365 tools such as Forms and Teams
Use Oracle LMS to setup, track and report on training events and sessions
Use Oracle LMS to manage the administration, data analysis and reporting of all training activities and learner data including transcripts, compliance records and certification
Ensure learner understanding and alignment with Compliance Policies, SOPs and directives
Develop creative solutions for ad hoc learning projects and initiatives in support of Compliance needs
Facilitate learning by varying delivery style and adapting to the needs of the target community
Utilize development software to create training communications including Microsoft 365 Tools, Articulate 360, Snag-it and Adobe Creative Suite.
Maintain all training materials and required employee documentation
Provide support to the Compliance Training Senior Manager and Senior Director for special projects and new initiatives
Provide administrative and customer service support when needed
Contribute to the streamlining and overall improvement of internal standard operating procedures integrating instructional design theory