TRAINING & RESEARCH MANAGER- SES - 80080005

State of Florida

About The Position

The Department’s Professional Development Manager serves as a subject matter expert for leadership development and other professional development strategies. Oversees the Department’s leadership development programs. Supervises a team of contracted, OPS, and career service employees assigned to facilitate leadership courses, facilitates recruitment efforts, act as supervisor for the Department’s Secretary Fellowship program, and facilitate training logistics. Partners with internal leaders and external consultants to design and facilitate leadership competency models that develop or enhance the skills and abilities for success as a leader in DJJ. Provides oversight of the Department’s leadership Institute. Continual analysis and improvement of leadership development strategies and practices. Partners with training resources, internal leaders, and external consultants to purchase and/or design a leadership curriculum that enhances the leadership competencies of Department leaders and partners. Facilitates 360-degree leadership assessments and act and a leadership coach for Department leaders. Develops, implements, and evaluates the process of succession planning and competency modeling. Oversee, design, and develop employee retention strategies. Develop and provides oversight of the assessment of Department workplace culture. Implement strategies that help to determine the health of the Department’s work environment and recommend strategies for improving identified areas of growth. Conducts research on work environment best practices. Conducts work culture assessment and produces reports including recommendations for improving identified growth areas. Hosts team building events and leadership development events for Department areas. Develop and oversees internship and fellowship initiatives designed to provide insight and hands on experience to potential employees. Research, analyze data, and implement strategies for recruiting qualified candidates. Coordinates with various departments in strategic planning, consultation, design and implementation of effective recruitment and retention of quality candidates. Supervises recruiters, fellows, and interns. Serves as a member of the TLC leadership team, making recommendations, implementing process improvements, and providing input on training initiatives. Provide technical assistance to headquarters and field team members regarding training issues, which includes the interpretation of statutes, rules, policies, and procedures related to leadership and retention training. Coordinates and communicates with various stakeholders to resolve training related issues. Acts as the primary liaison for the Bureau of Contracts related to participation in and guidance for Invitation to Negotiate (ITN) and provider contract negotiations linked to leadership development and coaching. Assists with reviews and approval of training plans to ensure alignment with state standards. Performs other duties as assigned.

Requirements

Knowledge of contract management.
Knowledge of risk management to avoid liability for DJJ.
Knowledge of project management methodology.
Knowledge of analytical and critical thinking skills
Ability to make presentations to executive management.
Ability to utilize technology to deliver training and communicate to stakeholders.
Ability to facilitate leadership coaching.
Ability to make administrative decisions and judgments on sensitive, and/or confidential issues.
Ability to analyze complex information and determine the best course of resolution.
Ability to prepare and present training programs and materials.
Ability to communicate effectively, both orally and in writing.
Ability to develop and deliver presentations.
Ability to work effectively and independently with a wide range of management and staff.
Ability to research complex issues and policies.
Ability to communicate findings to senior management.
Ability to travel.
Strong interpersonal and communication skills.
Skill in examining and re-engineering operations and procedures, formulating policy.
Skill in developing and implementing new strategies and procedures.
Advanced knowledge of PowerPoint, Excel, Word, and other appropriate software.

Nice To Haves

A bachelor’s degree from an accredited college or university.
Experience with SharePoint, SkillPro, PeopleFirst, and Tableau operations.
Ability to work independently.
Experience developing tracking tools.
Ability to determine work priorities and ensure proper completion of work assignments.
Ability to establish and maintain effective working relationships with others.
Seven (7) years or more of supervisory experience.
Five (3) years or more of leadership development/coaching experience.
Three (3) years or more of leadership workshop/retreat and/or team building experience.

Responsibilities

Oversees the Department’s leadership development programs.
Partners with internal leaders and external consultants to design and facilitate leadership competency models
Provides oversight of the Department’s leadership Institute.
Develops, implements, and evaluates the process of succession planning and competency modeling.
Oversee, design, and develop employee retention strategies.
Develop and provides oversight of the assessment of Department workplace culture.
Develop and oversees internship and fellowship initiatives designed to provide insight and hands on experience to potential employees.
Serves as a member of the TLC leadership team, making recommendations, implementing process improvements, and providing input on training initiatives.
Provide technical assistance to headquarters and field team members regarding training issues
Acts as the primary liaison for the Bureau of Contracts related to participation in and guidance for Invitation to Negotiate (ITN) and provider contract negotiations linked to leadership development and coaching.
Assists with reviews and approval of training plans to ensure alignment with state standards.
Performs other duties as assigned.