TRAINING QA SUPERVISOR (TQASU)

BRODART CO•Williamsport, PA

10d•Onsite

About The Position

Under the direction of the Production Manager, this position has the responsibility to develop and influence standards for production work instructions, create training curriculum, analyze data inputs to identify quality and production trends, and support the management of operators and production processes. Drive efforts to achieve our workmanship standards, high levels of efficiency and economical costs. Manage the quality assurance team in both inspection processes and long-term improvement strategies Evaluate, update, and revise Quality and Workmanship standards Develop effective work instructions and documentation for production operators Extract and analyze production and quality data to understand trends, identify issues, and create recovery or improvement strategies Create training curriculum and implementation strategies for improved onboarding, cross-training, and continuous improvement efforts Implement systems, procedures, develop / monitor KPI’s and methodologies for ensuring maximum through-put and efficient use of resources. Monitor complaint logs, determining trends and work with other leaders to develop process changes to improve quality outputs Respond to questions regarding daily work procedures, provide training and assign work in a manner which maximizes production output Engage related departments and functions to create more effective inspection processes and results Maintains quality by establishing and enforcing organizational standards. Participate in cross functional teams to manage and provide processing input for cross functional productivity, efficiency and quality standards. Utilize time keeping systems and attendance reporting and Labor Distribution reporting. Maintain a positive department attitude and ensure that all employees under your supervision are aligned with company goals. Directly and indirectly supervise employees and carry out supervisory responsibilities in accordance with the organization's policies and applicable laws. Supervise employees with the objective of maintaining good employee relations, safety, productivity and quality with a constant emphasis on continuous improvement. Supervisor responsibilities include but are not limited to interviewing, hiring, training plans, cross training, delegating, assigning, directing, coaching, motivating, performance evaluation, addressing complaints and resolving problems.

Requirements

Two year degree and/or equivalent combination of education and experience.
At least 1 year of quality or production management and supervisory experience.
Minimum of 3 years of quality experience in a manufacturing environment.
General technical or document writing skills as applicable to work instructions and training related documentation
Effective communication with employees at all levels as well as strong supervisory skills.
This position is subject to additional hours based on production needs.
Process driven, utilize and analyze data to evaluate, improve processes and present to management as required.
Provide vision to subordinates that are consistent with strategic initiatives to improve processes and grow the business.
Strong knowledge of Microsoft Office Suite products.
Ability to work under the pressure of deadlines and prioritized work assignments.
Effective communication with employees at all levels as well as strong supervisory skills.
Ability to handle multiple projects and responsibilities with requisite skill in prioritizing to meet deadlines as necessary.
Must be able to work in a production environment that may be subject to varied temperatures and other conditions, such as noise (conveyor), dust and glue or adhesives.
Close and distant vision, using hands and fingers to handle and feel, talk and hear, sitting, lifting up to 10 lbs. frequently.
Standing and walking, lifting up to 25 lbs. occasionally.
Required to float throughout the work area and move from zone to zone as workload requires.

Responsibilities

Develop and influence standards for production work instructions
Create training curriculum
Analyze data inputs to identify quality and production trends
Support the management of operators and production processes
Drive efforts to achieve workmanship standards, high levels of efficiency and economical costs
Manage the quality assurance team in both inspection processes and long-term improvement strategies
Evaluate, update, and revise Quality and Workmanship standards
Develop effective work instructions and documentation for production operators
Extract and analyze production and quality data to understand trends, identify issues, and create recovery or improvement strategies
Create training curriculum and implementation strategies for improved onboarding, cross-training, and continuous improvement efforts
Implement systems, procedures, develop / monitor KPI’s and methodologies for ensuring maximum through-put and efficient use of resources
Monitor complaint logs, determining trends and work with other leaders to develop process changes to improve quality outputs
Respond to questions regarding daily work procedures, provide training and assign work in a manner which maximizes production output
Engage related departments and functions to create more effective inspection processes and results
Maintain quality by establishing and enforcing organizational standards
Participate in cross functional teams to manage and provide processing input for cross functional productivity, efficiency and quality standards
Utilize time keeping systems and attendance reporting and Labor Distribution reporting
Maintain a positive department attitude and ensure that all employees under your supervision are aligned with company goals
Directly and indirectly supervise employees and carry out supervisory responsibilities in accordance with the organization's policies and applicable laws
Supervise employees with the objective of maintaining good employee relations, safety, productivity and quality with a constant emphasis on continuous improvement
Supervisor responsibilities include but are not limited to interviewing, hiring, training plans, cross training, delegating, assigning, directing, coaching, motivating, performance evaluation, addressing complaints and resolving problems