QA Supervisor

DO & CO • Boston, MA

3d

About The Position

We have an incredible opportunity for a dynamic, energetic, and eager Food Safety & Quality Assurance Supervisor in Boston!
About DO & CO
We have a passion for hospitality culinary delights on every banquet floor and in the sky. With the three business segments of Airline Catering, International Event Catering, Restaurants, Lounges & Hotels, we offer gourmet entertainment all over the world. We operate in 33 locations, 12 countries and 3 Continents, maintaining the highest standard of quality in both our products and services. We refine the classics, develop the unknown, and grow constantly – sometimes beyond our own expectations.

Requirements

• Bachelor’s degree in Food Safety, Industrial Hygiene, Environmental Science, Food Science, or a related field.
• Minimum of 3–5 years of experience in hygiene, food safety, and quality assurance, preferably in a food manufacturing or catering environment.
• HACCP Certification (Required)
• Strong command of HACCP, ISO, GMP, SQF, and regulatory food safety systems.
• Demonstrated ability to lead audits, analyze data trends, and implement corrective actions.
• Highly organized, proactive, and capable of managing multiple tasks and priorities.
• Strong leadership and team development skills.
• Clear verbal and written communication skills.
• Schedule flexibility, including nights, weekends, and holidays.

Nice To Haves

• PCQI – Preventive Controls Qualified Individual (Preferred)
• ISO and/or SQF training (Preferred)
• Food Safety Certification (State-specific, if applicable)

Responsibilities

• Develops, implements, and inspects SOPs across facilities, HACCP lines, and food assembly areas.
• Oversees HACCP program documentation, audits, and non-compliance investigations.
• Conducts regular quality control assessments and trend analyses; maintains logs of findings, complaints, and corrective actions.
• Leads GMP, foreign object, hygiene, and HACCP audits and reports findings to operations with recommended corrective actions.
• Investigates microbiological testing results and ensures timely corrective measures.
• Guarantees adherence to sanitation standards for all internal and external inspections, pest control, and hygiene protocols.
• Supervises routine locker cleaning and ensures chemical safety through proper inventory, SDS documentation, and PPE availability.
• Manages vendor relationships to maintain food-grade chemical supply and ensure regulatory compliance with chemical usage.
• Conducts supplier audits to assess compliance with food safety and quality standards.
• Works with department heads to support the rollout of new products and SOPs.
• Oversees complaint investigations tied to supplier or product issues and ensures proper documentation and resolution follow-up.
• Provides hygiene and food safety training (new hire, annual, refresher) to all levels of staff.
• Partners with supervisors and HR to enforce hygiene protocols and corrective actions when needed.
• Supports new hire orientation and promotes a proactive culture of safety, hygiene, and quality awareness.
• Leads internal safety investigations and reporting.
• Tracks and reports on hygiene and quality performance metrics.
• Drives continuous improvement initiatives in hygiene and QA systems.

Benefits

• Full-time employees are eligible for 401K and healthcare benefits; Medical, Dental & Vision.
• Daily Complimentary Meals (Breakfast, Lunch and Dinner).
• An organization dedicated to fostering innovation; in pursuit of cultivating creativity, embracing new ideas and leveraging our impeccable standards for hospitality.
• Genuine career development opportunities, both nationally and internationally.
• The chance to collaborate and represent a leading force in the luxury global gourmet entertainment industry.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees