Training Programs Manager II

Andrews Distributing Company of North Texas•Dallas, TX

About The Position

Cheers to a Beer & Spirits Career! Join the team that has been recognized by both USA Today and The Dallas Morning News as a Top Workplace! The fact that you landed here indicates you are looking for a better workplace. Maybe you feel unappreciated, and you are tired of being treated like just another employee. When you join our team, you become part of the Andrews family, a place where you valued and respected. We invest in our team members and are dedicated to their success by offering: Weekly Pay, Every Friday Health, Dental, & Vision Insurance Paid Vacation & Sick Time 401k with Company Match (FREE Money!!) And yes, you will receive free Beer throughout the year! (Root beer to those under 21 years old.) After all, you will be working for an award-winning BEER & Spirits distributor, and we want you to enjoy the brands you already love like Modelo, Coors, Miller Lite, Corona, Heineken, Blue Moon, Shiner, Sam Adams, Dos Equis, Revolver, Lakewood, Rahr, Truly, Topo Chico, Twisted Tea, Pacifico, and many more!! And for those who enjoy spirits, Andrews is now distributing some of the top brands within the Spirits category such as Buffalo Trace, Fireball, Southern Comfort, Corazon, Wheatley, Seagram's, Canadian Mist , and other Whiskey , Rum, Vodka, Gin, Brandy, Cognac, and Tequila brands! So let's talk about the role... A Training Programs Manager II can be expected to perform the following tasks in this role as a routine part of their job: Training Program/Project Development Drives training projects from concept to delivery, balancing scope, timeline, and impact to meet evolving business needs. Supports the planning and coordination of training initiatives aligned to functional needs. Translates broad business requirements into training objectives, agendas, and learning plans using established templates and guidance. Consults with subject matter experts (SMEs) to design and develop content, validate accuracy, and ensure training materials reflect current processes. Creates, maintains and updates training materials; (facilitator guides, participant guides, job aids, checklists, quick-reference tools. Conducts complex needs assessments by analyzing data, collecting input from coaches, team members, and leaders; surveys, focus questions, and evaluations. Analysis and Reporting Tracks participation, completion, attendance, and basic effectiveness indicators; satisfaction scores, quiz results, follow-up check-ins, etc. and makes recommendations based on findings. Creates training metrics/dashboards and routine reports and provides insights Analyzes training data to identify emerging trends and leading indicators, forecasting potential risks to program success and proactively recommending data‑informed adjustments to improve participation, completion, and learning outcomes. Evaluates training at all levels (L1-L4). Ensures accurate recordkeeping and data integrity in learning system(s). Program Delivery and Administration (20%) Coordinates session logistics: schedules, rooms/virtual links, rosters, invitations, reminders, materials, facilitator support, and attendance tracking. Provides learner support before/during/after training; questions, access issues, enrollment changes, troubleshooting. Administers training communications, including program announcements, instructions, and follow-up messages. Prepares for delivery execution; materials preparation, polling, breakout coordination, printing/shipping. Facilitates training sessions utilizing advanced adult learning principles. Ensures training sessions follow established standards for learner experience, timing, and documentation. Learning Operations Management (20%) Maintains the training calendar and ensures learning offerings are posted, accurate, and current. Supports LMS administration tasks as assigned; enrollments, assignments, completions, basic troubleshooting, etc. Coordinates training vendor logistics as applicable; session confirmations, attendance reconciliation, invoicing documentation, etc. Manages training inventory and materials; print collateral, equipment, supplies, job aids, shipping, etc. Contributes to continuous improvement by documenting process gaps and recommending practical solutions. This list is not all inclusive of other tasks and subtasks that may be necessary in performing this role, but rather an overview of the role’s primary work tasks. Capabilities A Training Programs Manager II has a greater opportunity to succeed if they can develop and master the following job-related capabilities and KSAs: Knowledge A.D.D.I.E. Model Andrews Creative and Communication Processes Adult Learning Methodologies Andrews Business Strategies Andrews Business, Structure and Workflow Andrews Portfolio Beer, Spirits, Beverage and Distribution Industry Business Acumen Customer Service Principles Elevate Your Game Competencies Instructional Designs Principles Kirkpatrick Evaluation Method LMS Administration and Support MS Office Suite Needs/Gap Analysis OSHA Policies and Procedures Project Management Processes Safety Procedures and Policies Standards for Service Professionals Skills & Abilities Ability to Adapt Leadership Style to Reflect the Situation Ability to Build Trust Ability to Collaborate and Influence At All Organizational Levels Ability to Compose Clear, Concise and Engaging Content Ability to Develop Multi-learner and Platforms Learning Content Ability to Influence Others Ability to Interpret and Apply Business/Financial Data Ability to Manage Workflow, Commitments and Meet Deadlines Ability to Organize and Prioritize Workload Ability to Overcome Objections and Challenges Ability to Solve Problems and Develop Potential Solutions Ability to Use Professional Discretion and Maintain Confidentiality Ability to Work with Changing Priorities Active Listening and Feedback Skills Beginning to Advanced MS Office Suite Skills (Excel and PowerPoint) Analytical Thinking and Problem-Solving Skills Collaboration Skills Communication and Interpersonal Skills Creative and Innovative Thinking Skills Customer Service Skills Decision Making Skills Presentation and Facilitation Skills Proofreading and Proper Grammar Skills Relationship Building Skills Team Building and Collaboration Skills Technical Aptitude/Computer/iPad Skills Time Management and Prioritization Skills Writing Skills

Requirements

Three Plus Years of Progressively Responsible Training Program Development/Administration and/or Learning and Development Experience
Advanced Communication and Presentation Skills; Excellent Written and Verbal Communication Skills; Articulate Speaking and Presentation Abilities
Advanced Organizational Skills with an Attention to Detail; Ability to Manage Multiple Tasks and Deadlines
Advanced Technical Skills; MS Office and Authoring Tools
Prior Learning Management System (LMS) Administration Experience
Experience Managing Stakeholders and Building Relationships
Leadership Development Focus: Leadership Development Program Management Experience

Nice To Haves

Bachelor’s Degree in Business, Human Resources, Organizational Development, Learning and Development or Other Related Field
CPTD Certification
Cornerstone LMS Administration Experience
Bilingual, English and Spanish
Strong Desire/Interest in Growing into Instructional Design, Learning and Development Strategy, etc.
Previous Distribution and/or CPG Business Experience
Previous Project Management Experience
Leadership Development Focus : CliftonStrengths Certification
Franklin Covey Certification

Responsibilities

Drives training projects from concept to delivery, balancing scope, timeline, and impact to meet evolving business needs.
Supports the planning and coordination of training initiatives aligned to functional needs.
Translates broad business requirements into training objectives, agendas, and learning plans using established templates and guidance.
Consults with subject matter experts (SMEs) to design and develop content, validate accuracy, and ensure training materials reflect current processes.
Creates, maintains and updates training materials; (facilitator guides, participant guides, job aids, checklists, quick-reference tools.
Conducts complex needs assessments by analyzing data, collecting input from coaches, team members, and leaders; surveys, focus questions, and evaluations.
Tracks participation, completion, attendance, and basic effectiveness indicators; satisfaction scores, quiz results, follow-up check-ins, etc. and makes recommendations based on findings.
Creates training metrics/dashboards and routine reports and provides insights
Analyzes training data to identify emerging trends and leading indicators, forecasting potential risks to program success and proactively recommending data‑informed adjustments to improve participation, completion, and learning outcomes.
Evaluates training at all levels (L1-L4).
Ensures accurate recordkeeping and data integrity in learning system(s).
Coordinates session logistics: schedules, rooms/virtual links, rosters, invitations, reminders, materials, facilitator support, and attendance tracking.
Provides learner support before/during/after training; questions, access issues, enrollment changes, troubleshooting.
Administers training communications, including program announcements, instructions, and follow-up messages.
Prepares for delivery execution; materials preparation, polling, breakout coordination, printing/shipping.
Facilitates training sessions utilizing advanced adult learning principles.
Ensures training sessions follow established standards for learner experience, timing, and documentation.
Maintains the training calendar and ensures learning offerings are posted, accurate, and current.
Supports LMS administration tasks as assigned; enrollments, assignments, completions, basic troubleshooting, etc.
Coordinates training vendor logistics as applicable; session confirmations, attendance reconciliation, invoicing documentation, etc.
Manages training inventory and materials; print collateral, equipment, supplies, job aids, shipping, etc.
Contributes to continuous improvement by documenting process gaps and recommending practical solutions.