Training Program Manager - Business Insights

National Life Group•Addison, IL

42d•Onsite

About The Position

Come join one of America's fastest-growing insurance companies. Since 1848, National Life Group has aimed to keep our promises, providing families with stability in good times and in bad. Throughout that history, we have provided peace of mind to those families as they plan their futures. Our mission extends beyond the insurance and annuities policies that we offer. We strive to make the world a better place through our grants from our charitable foundation, paid volunteer time for our employees, environmentally sustainable and healthy workplaces, and events that promote the work of nonprofits in our own backyard. We foster a collaborative environment with opportunities for growth and encourage our associates to live our values: Do good. Be good. Make good. Please note that we do not offer visa sponsorship for this position. Role Summary The Training Program Manager plays a key role in building a data-savvy workforce within NLG's Operations area. This role designs, delivers, and manages learning programs that enable associates at all levels to confidently interpret, analyze, and apply data in their daily work. By equipping staff with essential data literacy skills, the role ensures stronger decision-making, operational efficiency, and measurable business impact. The ideal candidate combines expertise in adult learning, curriculum development, and instructional design with a solid understanding of data analytics and insurance operations. This position currently offers an onsite work schedule, with the expectation that you are in the office four (4) days per week during onsite core days. Our current onsite core days are Monday, Tuesday, Wednesday, and Thursday. The work schedule type and core days are subject to change with advance notification and manager discretion.

Requirements

12 years of total combined post-secondary education and relevant work experience, which may include:
Bachelor's degree in education, Data Science, Business Analytics, or a related field and 8 or more years of related work experience, OR
Advanced degree and 5 or more years of related work experience, OR
12 or more years of total equivalent work experience.
Extensive experience (5+ years) in learning & development, instructional design, or organizational effectiveness, with a strong focus on data and/or analytics.
Strong background in data concepts, analytics tools (e.g., SQL, Power BI, Tableau, Excel), and data governance principles.
Proficiency in Microsoft Office Suite, with advanced expertise in Excel.
Knowledge of database structures and blending data from multiple sources.
Proficiency in Tableau for data analysis and visualization; SQL proficiency is helpful but not required.

Nice To Haves

Master's degree/relevant certifications and / or degree in a related field (e.g., Data Science, Education, Data Analytics, or similar)
Analytics experience within insurance or financial services industry

Responsibilities

Define learning objectives, competency models, and curriculum pathways that build both foundational and advanced skills in data interpretation and application.
Partner with Operations leadership, data teams, and subject matter experts to align training programs with business priorities and analytics capabilities.
Assess current state of data knowledge within the function and create learning pathways for different audiences (front line staff, managers, senior leaders).
Deliver engaging training through multiple modalities (classroom, e-learning, workshops, coaching, and microlearning).
Facilitate workshops and presentations to educate stakeholders on data interpretation and analysis and applying data visualization best practices.
Teach stakeholders effective data visualization techniques using charts and graphs.
Translate complex data concepts into accessible learning experiences that are relevant to operational roles.
Promote awareness of data quality issues and share best practices for data collection and management.
Act as a learning advisor by coaching leaders and teams on how to embed data-driven thinking into decision making.
Collaborate with data governance, analytics, and operations leadership to align training with enterprise data strategy and systems.
Collect and apply feedback to continuously evolve the program to meet changing business needs and data landscape.
Define success metrics to evaluate learner progress and overall program effectiveness.
Track and communicate program outcomes, demonstrating how data literacy training contributes to improved performance and business results.
Recommend and implement program improvements based on evaluation data and business needs.

Benefits

Your benefits start day one and are flexible and customizable to your and your family's specific needs. Check out the BENEFITS of a Career at National Life!
The total compensation package for this position may also include a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered.
The successful candidate may also be eligible to participate in National Life's discretionary annual incentive programs, subject to the rules governing such programs.

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