Training Program Coordinator

Sedgwick • Indianapolis, IN

19h

About The Position

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Training Program Coordinator PRIMARY PURPOSE OF THE ROLE: To assist with the preparation and organization of standard, specialized, and technical training in designated areas; and to respond to requests for training and technical assistance. ARE YOU AN IDEAL CANDIDATE? We are looking for enthusiastic candidates who thrive in a collaborative environment, who are driven to deliver great work, are customer-oriented and are naturally empathetic.

Requirements

• High school diploma or GED required.
• Two (2) years of related training experience.
• Ability to teach others how to do the job, organized, personable/works well with others.
• Must be able to put together training guides and documents.
• Quick learner and isn’t afraid to ask questions.
• Excellent oral and written communication skills.
• PC literate, including Microsoft Office products.
• Analytical and interpretive skills.
• Organizational skills.
• Interpersonal skills.
• Ability to work in a team environment and independently.
• Ability to meet or exceed Performance Competencies.

Nice To Haves

• Associates Degree preferred.

Responsibilities

• Works with other departments to create training for client recall events to administer mostly to our call center and warehouse teams.
• Facilitates new hire orientation.
• Schedules online training sessions.
• Conducts basic systems training.
• Communicates training progress to appropriate parties.
• Identifies and resolves problems and issues within training projects.
• Aides in the maintenance of training web sites, materials, and supplies.
• Tracks post-designation training compliance.
• Performs other duties as assigned.
• Supports the organization's quality program(s).

Benefits

• Career development and promotional growth opportunities
• A diverse and comprehensive benefits offering including medical, dental vision, 401K, PTO and more

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees