Training Program Administrator

Patterson UTI Energy Inc•Houston, TX

42d

About The Position

The Training Program Administrator is responsible for supporting the management and optimization of learning management systems (LMS) and related platforms to support organizational learning initiatives. This role ensures system integrity, drives data-informed decisions, and collaborates with cross-functional teams to enhance the learning experience. Detailed Description: Oversee the administration and performance of the Learning Management System (LMS) and other learning platforms. Ensure system configurations, updates, and integrations are properly managed and documented. Monitor system usage, identify and troubleshoot issues, and escalate technical problems when necessary. Manage the generation of learning reports and dashboards to support data-driven decision-making. Analyze system data to uncover trends, identify learning gaps, and highlight opportunities for improvement. Support compliance tracking efforts and maintain audit readiness through accurate data management. Collaborate with instructional designers, HR, IT, and business units to align system capabilities with learning initiatives. Recommend and support implementation of improvements to system workflows and the overall user experience. Stay current with emerging learning technologies and trends to inform strategic recommendations.

Requirements

Bachelor's degree in Education, Instructional Technology, Human Resources, Information Systems, or a related field.
2+ years of experience administering LMS or similar learning platforms.
1+ years of experience in reporting and data interpretation.

Nice To Haves

Experience with platforms such as Oracle, Kahuna, Power BI, etc.
Knowledge of SCORM, xAPI, and other eLearning standards.
Experience supporting compliance and audit processes.
Background in process improvement methodologies (e.g., Lean, Six Sigma).
Familiarity with emerging learning technologies and trends.

Responsibilities

Support the administration, configuration, and performance of the LMS and other learning platforms.
Support the timely execution of system updates, patches, and integrations with enterprise systems.
Monitor system usage and performance metrics to maintain optimal functionality and user satisfaction.
Troubleshoot technical issues and coordinate with IT or external vendors for resolution.
Develop system documentation, including user guides, configuration records, and process workflows.
Analyze learning reports and dashboards to support data-driven decision-making.
Support compliance tracking, regulatory reporting, and audit readiness through accurate data management.
Collaborate with instructional designers, HR, IT, and business units to align system capabilities with learning strategies.
Support cross-functional projects related to learning technology implementation or upgrades.
Recommend improvements to system workflows, user interface, and learner experience.
Stay current with emerging learning technologies, standards (e.g., SCORM, xAPI), and industry best practices.
Provide training and support to system users, including administrators, instructors, and learners.
Uphold data privacy and security standards within all learning systems.
Build strong relationships with internal stakeholders to understand learning needs and system expectations.
Communicate between learning teams, IT, and business units to ensure alignment and transparency.
Act as a liaison between technical teams and non-technical users, translating complex system concepts into accessible language.
Promote a culture of continuous learning and system adoption across departments.
Provide mentorship and guidance to team members and system users.
Demonstrate strong customer service skills when supporting end-users and resolving system-related inquiries.
Proficiency in Microsoft Office Suite and data visualization tools.