Training Manager

SBM Management•Sacramento, CA

5d•$100,000 - $150,000

About The Position

We are looking for a Training Manager! The Training Manager will be responsible for organizing, planning, and assisting in the development of SBM’s Training program, processes and course materials based on the guidelines set by the Training Department. The individual will be responsible for assessing training needs, coaching, and implementing to ensure consistent training execution and compliance.

Requirements

Bachelor's degree (B. A.) from four-year College or university; 2-4 or more years related experience and/or training; or equivalent combination of education and experience
Foster a collaborative work environment and comfortable interacting with all levels of the organization
Possess strong communication and interpersonal skills
Presents challenges in a professional manner with a focus on partnership
Prioritize tasks, meet deadlines, work in a fast-paced environment, and be adaptable to change
Excellent written and verbal skills; detail orientated and accurate
Ability to read and interpret documents and write reports, trainings and/or correspondence
Ability to present in front of groups as needed
Strong reasoning and critical thinking agility with a focus on solutions
Ability to work independently and within a team environment
Proficiency in MS Suite and Smartsheet

Nice To Haves

Field/Operations experience preferred

Responsibilities

Primary liaison to field and departments for Training
Conduct needs analysis studies and confer with Subject Matter Experts to determine training needs and support SBM Corporate, Operations and Training Department initiatives
Responsible for onboarding new Associate App/Mobile sites onto the Training program in partnership with 4insite and Operations teams
Work with Field Leadership to onboard non-Associate App sites as needed
Assist in the planning, development and roll-out of training initiatives
Provide training, coaching and support to Managers on training delivery expectations, manual transcript validation, best practices, and program execution
Onboard and support new (transition) sites onto training program
Research and work with SMEs to evaluate and update existing training materials/curriculum and archive outdated training materials/curriculum
Work with existing training processes and systems to develop and improve process flows
Communicate new content and required training to organization and stakeholders
Acts as a "filter" for new content requests and communicates priority to video content team
Help identify needs for new content development and supports creation of content as needed
Partner with LMS Manager to ensure sites are meeting their Training Compliance goals and provides support and mitigation efforts as needed
Maintain records and provide reports as needed in support of Training Department KPIs
Provide proactive solutions and recommendations to quickly navigate through challenges encountered within the Training program
Seek feedback often and adjust approach based on needs of the field and organization
Some travel may be required based on business needs
The above list is not all inclusive – other duties as assigned