Training Manager
About The Position
The Training Manager will be responsible for developing, implementing, and managing comprehensive training programs for all officers. This role ensures that all personnel are trained on site-specific expectations, protocols, and procedures, and involves conducting orientation and onboarding training for new hires, as well as ongoing training for current staff. The manager will provide coaching, mentorship, and leadership to officers to support their performance and growth, enforce company policies, and administer disciplinary action when necessary. Promoting and upholding company culture, professionalism, and standards of excellence is also a key aspect. The position requires coordination with operations, HR, and leadership teams to align training with company needs, monitoring training effectiveness, identifying areas for improvement, and maintaining accurate training records, reports, and documentation. Additionally, the Training Manager will support administrative tasks related to training, compliance, and performance tracking. The company is seeking a leader who sets the tone for excellence and accountability, can develop people while maintaining structure and standards, is a proactive problem-solver who takes ownership of training outcomes, and is a team player who collaborates well across departments. This is a leadership role with a direct impact on operations and officer performance within a growth-oriented environment focused on excellence and accountability.
Requirements
- Proven experience in a training, leadership, or management role
- Strong leadership, coaching, and communication skills
- Experience handling disciplinary actions and performance management
- Ability to manage multiple priorities and work cross-functionally with different departments
- Strong organizational and administrative skills
- Commitment to maintaining high standards of professionalism and accountability
Nice To Haves
- Security industry preferred
Responsibilities
- Develop, implement, and manage comprehensive training programs for all officers
- Ensure all personnel are trained on site-specific expectations, protocols, and procedures
- Conduct orientation, onboarding training for new hires and ongoing training for current staff
- Provide coaching, mentorship, and leadership to officers to support performance and growth
- Enforce company policies and administer disciplinary action when necessary
- Promote and uphold company culture, professionalism, and standards of excellence
- Coordinate with operations, HR, and leadership teams to align training with company needs
- Monitor training effectiveness and identify areas for improvement
- Maintain accurate training records, reports, and documentation
- Support administrative tasks related to training, compliance, and performance tracking
Benefits
- Opportunity to shape and elevate company-wide training standards
- Leadership role with direct impact on operations and officer performance
- Growth-oriented environment focused on excellence and accountability
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
