Training Manager - Facilities Maintenance (West)

OnTrac
$125,600 - $188,400Remote

About The Position

OnTrac is hiring a Facilities Maintenance Training Manager (Western Region)! Are you eager to join a dynamic and expanding company where you can both learn and make a meaningful impact? If you possess a strong sense of empathy, enjoy assisting others, thrive in a fast-paced environment, and excel at problem-solving, we encourage you to apply today to connect with a recruiter! Founded in 1986, OnTrac has evolved into the leading provider of same-day and next-day delivery services in the U.S. for premier e-commerce and product-supply businesses, including five of the largest retailers in the U.S. The Maintenance Training Manager is in charge of developing, standardizing, and deploying technical training programs for maintenance technicians across OnTrac’s network. This role ensures technicians, from entry-level through senior, have the knowledge, tools, and certifications needed to safely maintain and troubleshoot automated parcel handling equipment. The Maintenance Training Manager partners closely with site leadership, Engineering, and Safety to strengthen technician development, improve uptime, and reduce risk through consistent training standards. We offer a comprehensive benefits package designed to support your health, financial security, and life outside of work. OnTrac is proud to be an Equal Opportunity Employer OnTrac is an equal-opportunity employer. We value diversity and welcome applications from individuals of all backgrounds, abilities, and experiences. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or age. Join us in our commitment to creating a diverse and inclusive workplace. Lasership, Inc. dba OnTrac Final Mile with its affiliates, including OnTrac Logistics, Inc. (collectively, "OnTrac" or the "Company") is an equal opportunity employer.

Requirements

  • Bachelor’s Degree in related field or equivalent combination of education and experience.
  • 10+ years of experience in training for maintenance of conveyor systems, automated material handling, or sortation equipment.
  • Ability to travel up to 50%.

Nice To Haves

  • You bring strong technical credibility and hands-on knowledge that helps you connect with technicians and earn trust quickly.
  • You translate complex equipment and controls concepts into teachable, practical training that technicians can apply on shift.
  • You drive standardization through disciplined processes, consistent content, and repeatable certification expectations across sites.
  • You partner effectively with site leadership, Engineering, Safety, OEMs, and internal SMEs to align training priorities and delivery.
  • You use audits, assessments, and uptime/reliability KPIs to continuously improve training effectiveness and reduce operational risk.

Responsibilities

  • Build and scale a national training program: Design, implement, and maintain technician training for conveyor systems, sortation equipment, sensors, controls, and preventative maintenance.
  • Diagnose skill gaps with structured assessments: Conduct assessments, skills audits, and job task analyses to identify training needs across the network.
  • Deliver blended learning that sticks: Facilitate hands-on, classroom, and virtual training sessions in partnership with OEMs and internal SMEs.
  • Create clear, reusable training content: Develop SOPs, videos, maintenance manuals, troubleshooting guides, and test procedures to support consistent learning and execution.
  • Accelerate onboarding and ramp-up: Oversee onboarding and development pathways for new technicians and maintenance leaders.
  • Prove impact and ensure safety compliance: Evaluate training effectiveness through audits, technician assessments, and uptime/reliability KPIs, while supporting safety programs (lockout/tagout, fall protection, electrical safety) aligned with OSHA, NFPA, and NEC requirements.

Benefits

  • Medical, Dental, and Vision insurance; HSA and FSA options
  • Life and Disability coverage (basic and voluntary)
  • Voluntary Accident, Critical Illness, Identity & Fraud Protection, Auto & Home, and Pet Insurance
  • Competitive benefits and 401(k) with company match
  • Referral Bonus Program - up to $500 per referral!
  • Paid Vacation, Sick Leave, Floating Holidays, and Parental Leave
  • Paid Holidays
  • Employee Assistance Program
  • Safe and clean work environment
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