Training & Learning Coordinator

Lantern Community Services IncNew York, NY
7dOnsite

About The Position

The Training & Learning Coordinator supports agency-wide workforce development efforts by coordinating training operations, maintaining learning systems, and ensuring the effective delivery of onboarding and professional development initiatives. Reporting to the Director of Training & Learning, this role plays a key part in ensuring training processes are organized, efficient, and aligned with organizational needs. The Training & Learning Coordinator works closely with HR, Compliance, and Program Leadership to support training implementation and staff development across Lantern.

Requirements

  • Bachelor’s degree required.
  • Minimum of 3 years of experience in training coordination or workforce development.
  • Experience managing or supporting a Learning Management System (e.g., Relias) required.
  • Strong organizational and project coordination skills.
  • Ability to manage multiple priorities, deadlines, and stakeholders.
  • Strong written communication and reporting skills.
  • Proficiency in Microsoft Office Suite, including Excel and PowerPoint.
  • Detail-oriented with strong accountability and follow-through.
  • Ability to work collaboratively across departments.

Nice To Haves

  • Experience in human services, nonprofit, or social services settings.
  • Familiarity with compliance-driven training environments.
  • Experience supporting onboarding or staff development programs.

Responsibilities

  • Coordinate logistics for in-person and virtual trainings, including scheduling, materials preparation, and facilitator support.
  • Maintain and manage the agency-wide training calendar to ensure consistency and accessibility.
  • Ensure training materials, attendance tracking, and documentation processes are organized and standardized.
  • Support the implementation of leadership development and specialized training initiatives.
  • Administer and maintain the Learning Management System (Relias), including assigning trainings and monitoring completion.
  • Track training compliance and generate regular reports on participation and completion rates.
  • Identify gaps in training completion and follow up with programs and staff as needed.
  • Support the development and organization of structured learning pathways by role.
  • Coordinate New Hire Orientation logistics and ensure onboarding processes run smoothly.
  • Track onboarding training completion and provide updates to HR and leadership.
  • Maintain accurate, audit-ready training records in alignment with agency and funder requirements.
  • Compile and analyze training data to identify trends and support continuous improvement efforts.
  • Assist with post-training evaluations and feedback collection.
  • Collaborate with HR, Compliance, and Program Leadership to support agency-wide training needs.
  • Support department initiatives and projects under the direction of the Director of Training & Learning.
  • Perform other job-related duties as assigned.
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