Training Facilitator

Davidson Transit Organi • Nashville, TN

3d

About The Position

Purpose: This position is primarily responsible for the research, development and delivery of training programs for WeGo employees.

Requirements

• Possess excellent interpersonal and customer relations skills.
• Ability to deliver and lead classroom discussion.
• Report to work on assigned schedule; ability to adjust to a flexible schedule.
• Work with little supervision.
• Excellent record keeping.
• Ability to promote positive work ethic.
• Maintain effective working relationship with all levels of employees.
• Understand and carry out detailed written or verbal instructions.
• Problem solving skills.
• Ability to make oral presentations.
• Ability to compose written documents.
• Maintain confidentiality.
• Respond to emergency situations (reporting to work early/staying late due to bad weather).
• Meet required deadlines.
• Work under stressful situations.
• Valid CDL A with P endorsement.
• Defensive Driving Instructor Certified.
• PASS Certification Training.
• High School diploma or equivalent G.E.D required.
• Valid CDL B/P license required with at least 2 years of experience.
• Excellent driving and safety record required.
• Must be proficient in Microsoft.

Nice To Haves

• B.S. Degree in related field or combination of education and related experience is preferred.
• Supervisory experience is preferred.
• Training experience is preferred.
• Knowledge of safety procedures, standard operation procedures, and Operations Department policies and procedures is preferred.

Responsibilities

• Conducts training of operators
• Trains employees on the safe operation of all WeGo vehicles.
• Prepares employees for all CDL test and trains on the proper operation of all equipment.
• Trains all employees in the classroom as directed.
• Conducts sensitivity and customer relations training.
• Observes employee’s safety habits for minimum risk of accidents and injuries.
• Maintains training records and conducts driver assessments.
• Assists in special events provided by WeGo Public Transit.
• Leads a variety of training formats, including but not limited to classroom discussions, computer-based training.
• Assist in the development of the training materials.
• Assist in determining the effectiveness of training programs.
• Conducts Re-training Programs as necessary
• Re-trains operators as necessary in all aspects of performance including but not limited to Defensive Driving, Sensitivity Training, Customer Relations skills, Fare Box, New Services Routes and Equipment.
• Conducts ride along with new operators.
• Train personnel in all aspects of services.
• Performs other duties as assigned

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED
• Number of Employees: 11-50 employees