Training & Development Trainer – Property Management
About The Position
Broad Management Group is seeking a seasoned corporate trainer to elevate the learning experience across the organization, specifically within multifamily property management. The role involves designing, creating, and leading company-wide training programs that cover residential leasing, maintenance operations, fair housing, regulatory compliance, and property-level performance standards. This position is not merely about reading slides but about transforming real-world experience into structured, scalable training that effectively impacts team performance daily. The trainer will own the company-wide training program and will be responsible for its design, creation, delivery, and continuous improvement.
Requirements
- 3+ years in property management
- Prior training, onboarding, or instructional experience
- Strong communication, organizational, and time-management skills
- Proficiency in Microsoft Office, Zoom/Teams, and Smartsheet
Nice To Haves
- Experience with learning management systems (LMS)
- Bilingual (English/Spanish)
- Knowledge of Fair Housing, OSHA, and other industry compliance standards
Responsibilities
- Design, create, and deliver role-specific training programs across all departments
- Partner with department heads to ensure training content is accurate, current, compliant, and aligned with company goals
- Develop structured, facilitator-ready training materials, syllabi, and resources for both in-person and virtual sessions
- Oversee onboarding training schedules to ensure timely and consistent completion for all new hires
- Maintain training calendars, records, and tracking systems
- Evaluate training effectiveness and continuously improve content based on feedback and performance outcomes
- Collaborate with Regional Managers to ensure site-level training compliance and consistency
- Identify training gaps and recommend enhancements based on operational needs and industry best practices
- Own the accuracy, organization, and ongoing updates of all company training content
- Travel to properties for on-site training as needed (preferred, not required)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
11-50 employees
